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Description


Using Dunzo, you can order food, grocery, meat, pet supplies online from stores near & around you. We deliver everything from your neighborhood local joints, your favorite cafes, your corner kirana store or your closeby pet supply shop, and also from chains like Dominos, Freshmenu, Chai Point, Frozen bottle, WoW Momos, Behrouz, Nandu’s, Nature’s basket & more.

Exciting bit? We place no minimum order restrictions! Order in as little (or as much) as you’d like. We’ll Dunzo it to you!


Whatever as per your mood: In mood of a hot coffee? A nice biryani? Cheesy pizzas and sumptuous burgers? Or feel like cooking? You’ll find all your favorite food- beverages and grocery supply stores on Dunzo. We deliver from 15000+ stores at your doorstep.

Night food cravings or morning cravings, Weekly grocery or the wednesday top ups, Send courier inside the city or Dunzo in your forgotten helmet from home , you’ll find every need Dunzo-ed on Dunzo.


We love long Distance Orders: We take you (very) seriously! We deliver from stores not just that are near you but also from those far away, and those even further away from you. Often times, to get to your favorite stores, we don’t mind travelling those extra miles too.


Dunzo speed Delivery: We’re committed to getting you your food, piping hot and fresh, your grocery when you need that salt packet, your doggo supplies when he is hungry like anything, your forgotten specs when you can’t read that important document. Our Delivery Partners are spread in every nook & cranny of your city, and they take the phrase ASAP seriously. We even deliver condoms & much more at late nights, in the same lightning fast speed.


Live Order Tracking: No more calling the restaurants to check if your order is prepared or picked. On Dunzo, you’ll be able to live track your delivery right from the store to your doorstep.


Freebies, Cashbacks, Offers, and Discounts: To make your orders from Dunzo even more delightful & affordable, you’ll always find tens of amazing deals sponsored by us, and our host of stores, banks, and online wallet partners.


We love Cashless too :)

Pay instantly, on delivery, or later: Pay instantly using any VISA/MasterCard Credit or Debit Cards, Net Banking, PayTM, Amazon Pay, Paypal or PayTm Food wallet. Payment can also be done later using, Simpl.


Something on your mind? Just Dunzo it. Install the Dunzo app now and order anything from any store in your city in Mumbai, Bangalore, Pune, Gurgaon, Delhi, Chennai, Hyderabad, Noida.

What’s New

Version 2.21.1

An OTP is a great pick-up line

With this update, we have introduced an option to assign an OTP to your order when you are sending packages via Dunzo. Users will be able to opt for a verification code that ensures your order is safely received at the other end- truly a courteous way to pick up your delivery.

Other upgrades include improvements to the payment feature and home page that enhances your experience on our platform, among other backend changes and bug fixes.

Ratings and Reviews

4.8 out of 5
916 Ratings

916 Ratings

Samg2018 ,

Thank you for your service

Thank you so much for rising up to the occasion in these difficult times. Bug basket and big bazaar failed miserably when the real occasion came for them to step up. I had lost hope of ordering groceries since there are very few kirana shops nearby with very less stock. A friend from banglore suggested that dunzo works and it did! God bless you guys! You are doing such a good job in these trying times. The delivery partner got everything on time. Thank you so much once again.

Dr. Vaseem ,

At the end they are just to make money .

I happen to assign a task, after making the payment upfront. Some guy was assigned the task, in the app there is a section, which shows the status of task given. The dunzo partner didn't even come to pickup the stuff, but updated in the app that the pickup has been done and also delivered. Where as the parcel was still with me.
No there is no customer care number to contact them, the chat support is one of the worst, no reply to my multiple messages, even after 24 hours. Use this app cautiously, better if it can be avoided. Am thankful that the money wasn't that much, but what if the dunzo partner vanishes with my stuff, updating as delivered.
Not trustworthy . Gave one star, coz there is nothing less than that. They don't deserve to be listed on the app store.
Very unethical service provider. No sense of responsibility.

walkadm ,

3 year user

After several enormous problems, including one threat to my wife, I am leaving this review. Dunzo has consistently failed to take ownership over serious issues.
My wife was recently threatened by a delivery agent over a miscommunication over an order.
I then immediately contacted support, and wrote an email to a senior product manager at Dunzo, and neither of them replied back. Somehow the Dunzo executive was even able to acquire my wife’s phone number and called her several times with a threat.
Just shameful.

And now today we experienced another issue with a delivery executive - and Dunzo support was neither available for the delivery executive nor my wife. So we again we are stuck in a situation where a restaurant has made an order, the delivery executive is trying to call support, and my wife does not want to food that has been sitting for over 40 mins.

Honestly the amount of grief we have experienced with this company and their clear negligence with customer concerns makes them a miserable business.

It’s sad because I know the founders of this company. I’m sincerely disappointed that they let a good thing go to waste from all of these scaling issues.

Information

Seller
dunzo digital private limited
Size
76 MB
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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