Durham Rollout 4+

City of Durham, NC

Designed for iPad

    • 4.9 • 997 Ratings
    • Free



Garbage and recycling schedules and reminders for City of Durham, NC . View your garbage and recycling schedule and receive collection notifications all from within this app.

What’s New

Version 2023.4.19

- Added a multi-step address search to the calendar tool
- Updated Analytics
- Improved accessibility in Voice Over tools
- Fixed crashes experienced with certain tools

Ratings and Reviews

4.9 out of 5
997 Ratings

997 Ratings

soundtrucker ,


The app is a great reminder tool however I can not say the same about the weekly pick up. For more than eight straight weeks our trash has not been picked up on its scheduled date. It’s missed on Thursday, then Thursday evening I submit a one call ticket and on Saturday morning the trash is finally picked up and the cart can be moved to the rear of the home as required by solid waste’s instructions. Do the route personnel run by any route sheet or computer/GPS CAD system? You would think after 8 plus weeks of continuous one call submissions that someone within operations would follow up. Oh…maybe they are working from home.

guyuckygifgyyg ,

Super helpful app!

We were very glad to discover this app -- it reminds us when to put out our recycling and yard waste, and keeps us informed when weather or COVID force changes to the schedule. We feel better knowing that the city knows when our garbage hasn't been picked up, and that it's being addressed.

Appleseeds2021 ,

Another way forCity of Durham to be lazy about its services

I got this because my street is often skipped by Durham Waste services and the other week, I received a notice that I would be fined for leaving my bins out on a non-trash day (even though it was because they didn’t pick up). I rolled it out this week when they said I should; they skipped our street. Rolled the bin back up to my house so I don’t get fined, and report it using this app. I don’t get any notice saying “leave your bin out on Tuesday for pick up” or anything like that. Then I get a notice “this issue has been resolved, your trash was picked up today”, look in my bin….nope. Probably they came by and since it wasn’t on the street (because of that fine notice), they didn’t pick up. City of Durham, just do your job. Quit acting like an app is fill in for shoddy services.

Developer Response ,

Sorry you’re experiencing issues with curbside collection services. If you would please contact the City of Durham by either emailing SWSupport@durhamnc.gov or calling 919-560-1200, provide your address, and we will investigate the collection issue and get it resolved. Sorry for the inconvenience.

App Privacy

The developer, City of Durham, NC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Search History
  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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