TOP TIP! PASSWORDS AND ACCOUNTS
If you’re having trouble signing in or accessing your account on the app, your password may have expired. Follow these steps to reset your password:
1. On the easyJet app Home Screen menu, click the 'Reset password' link and enter the email address you used to register.
2. We'll send you an email to that email account with instructions on how to reset your password.
3. You can now use your new password to sign in. Note that if you are currently signed into the app, you must sign out and then sign back in with the new password so that you can be reauthenticated
Wherever you’re going, take us with you.
Search, book and manage your flights all from the palm of your hand.
SEARCH & BOOK CHEAP FLIGHTS – Booking a trip to your favourite European location has never been easier with the easyJet app. You can also use Apple Pay or a saved payment card to check out swiftly and securely.
MANAGE FLIGHT BOOKINGS - Keep track of your easyJet flight bookings all in one place. Change your flights, manage delays and disruption, plus add seats, baggage, sports equipment and more.
EASYJET HOLIDAYS BOOKINGS – Add your easyJet holiday booking to get instant access to all the information you need for your package holiday, including hotels & accommodation, airport transfers and other important information. You can also view your holiday countdown to build the holiday excitement.
CHECK-IN – Scan your passport with your phone camera to add your details and check-in faster than ever before.
MOBILE BOARDING PASSES – Use your mobile boarding pass to travel through the airport quickly, speed up boarding and reduce paper waste. You can store up to eight boarding passes per flight, which will be available offline, so you'll not need a data connection. For even more convenience, you can also save your boarding passes to Apple Wallet. Visit https://www.easyjet.com/en/mobile-app/mobile-boarding-passes for more details.
FLIGHT TRACKER – Track your plane's location in real-time. Plus, check the latest arrival and departure information with live updates direct from easyJet’s Control Centre. You also see your plane’s journey, live in the air, with the addition of the FlightRadar24 map.
FLIGHT NOTIFICATIONS – We'll notify you of any important flight changes as soon as we know, remind you when it's time to check-in, tell you your boarding gate and inform you of your baggage reclaim belt.
TRIP WIDGET – Wherever you’re going, we'll be with you every step of your journey. Whether it’s a reminder to check in, check your baggage allowance or download your boarding pass, we’ll let you know.
TRIP ANCILLARIES AND PARTNERS – Manage your extras all in one place. Easily add excursions, insurance, car hire, and parking to make your trip seamless. Plus, save money by purchasing in-flight vouchers in advance or even pre-order onboard products from our Bistro and Boutique range.
VOICE SEARCH – Why not try our voice search feature to search for your next flight? Using the latest voice recognition technology you can find flight options by simply saying the destination, dates of travel and airports you want to fly from - all completely hands-free, making booking a flight easier and more accessible.
LOOK & BOOK – Seen a photo of your perfect holiday destination but don't know where it is? You can now search for a flight using just a photo! Simply upload a screenshot of your ideal destination and we'll tell you where it is and which flights will get you there!
CABIN BAG SIZER – Our handy bag sizing tool uses augmented reality to check whether your cabin bag fits within the maximum dimensions to take on board.
ADD TO SIRI – Create a Siri shortcut directly from your Itinerary screen to view your trip quickly and easily anytime.
ACCESSIBILITY – Our app works with your phone's screen reader functionality to audibly describe what is featured and happening on each screen, making your booking and trip management navigation easy and simple.
This version of the app includes several bug fixes and small improvements to further improve your easyJet app experience.
If you have feedback or new feature ideas then you can reach us direct on firstname.lastname@example.org.
Ratings and Reviews
Impressive online system
For a very longtime I was resisting using EasyJet as I thought services will be bad. Since just over one year, I flew about 12 flights, I am very pleased. The online booking and changing system is very easy and flexible. I was able to change not just time but also destination! Checking in system at airport is very easy, as GatwickExpress and Gatwick airport security are well organized. Service on board is proactive and energetic! Really highly recommended.
Very difficult to get finished and hold bags are incorrect on boarding pass
I have purchased a larger size hold bag which is not listed on the boarding pass. I have had to put my personal details in 3 times. When on a chat I was asked for my booking reference number which caused me to have to end chat to locate it. The second chat then refused to continue the chat as I had already spoken to someone else. I was told that I had to start a new chat in the next hour. I think your customer service is dreadful. Speaking to an actual human being would have made this process much “EASIER” and my information would have been correct. I have paid the additional £48 for larger hold bag but it doesn’t show up on my boarding pass. Can’t wait to get to the airport and be told I have too heavy a hold bag even though I have paid you for it.
The worst ever!
Apparently even if you are first one at the counter and at the gate they won’t issue you a seat unless you checked in online. Even though you PURCHASED a ticket well in advance. I didn’t know this as I am from the USA and was traveling for a quick family visit to Europe. I didn’t have WiFi and couldn’t have checked in but figured there shouldn’t be an issue if I get to the airport early enough WRONG!!!
They make you sit in the corner like a dog and watch as everyone board the plane and say only then they will let you know if you have room on the plane as they try to over book every flight.
I asked them to make an announcement like Delta and any other airline would do because I payed for my ticket like everyone else and I would miss my connection to the USA but they said “we don’t do that.
Never flying with them again
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- easyJet Airline Company Limited
- 373 MB
- Requires iOS 10.3 or later.
- iPod touch
- Requires iOS 10.3 or later.
English, Dutch, French, German, Italian, Portuguese, Spanish
- Age Rating
- © easyJet Airline Company Limited
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