eClinicalTouch 4 17+

We upgraded to the newest version three weeks ago. Having been very efficient with the previous version and enjoying it more than the desktop version, I have to say that the opposite is true here. Running on my iPad Pro, this version runs much slower, with longer loading times in between screens (it times out with an error 20% of the time. It also has taken many normal practice functions, and made them require far more on the screen. One example: trying to fill a prescription request from my inbox rather than it bringing up the patient’s med list right on that screen, I’m forced to go to the virtual visit and pull the meds in there. The notes also take a good amount longer, as the individual load screens just take longer to get done. Another is that while you’re dictating, if a character such as a degree sign is placed, it automatically deletes your whole paragraph rather than notifying you of this to correct- highly annoying. The billing format is also worse, as it is harder to enter all of the diagnosis codes in than it was previously. Hopefully these problems will be addressed in future updates, but right now, I find myself having to go back to the desktop version more to get my work done. As others have said, it should be made easier, not harder to get things done.

I used to be quite efficient in touch. While some enhancements are helpful (reducing concurrency locks in TEs across platforms) and ability to view the resource schedule, I'm finding this MUCH less efficient. I'll admit there's always a learning curve, but placing orders as a physician is unnecessarily difficult. Bring back some of that ease of use, and I'll up the stars.

Also, sadly more clicks/taps... aren't we supposed to be working to reduce these?

First, I use the desktop, iPad and phone as part of my workflow. As most of us have done, I have created a workflow that will allow me function efficiently in the office setting (using the desktop and iPad). The new version 4.0 has been an upgrade in some ways in regards to iOS, but a downgrade in others.
For example, why do we no longer receive alert/notifications via the iPhone app? It was GREAT to know when a message/encounter/lab came in with the previous app, so that I could reply to it in an expedited manner. However, now there are now alerts and I have log in every so often to see if anything new is there.
While the iPhone/iPad app has increased functionality (which I love particularly with the phone), in regards to making it more practical to use when out of the office, the app is also slow compared to previous versions! Please fix this!
Also, there should be an option on how documents to list then in order of last received, instead of only by folder. Having to find “new” documents by scrolling the others that have been reviewed is time consuming in the office setting. Please make this an option.