eFax Corporate Fax App 17+
For Enterprise Account Users
j2 Cloud Services LLC
Designed for iPad
-
- Free
Screenshots
Description
This app is intended exclusively for eFax Corporate account users. eFax Corporate is your trusted partner for exchanging electronic documents online and is the most adopted platform in the healthcare industry.
• Send, receive and read faxes easily with enhanced viewing options
• Includes options to fax by email and the website
• Add signatures to fax documents with the touch of your finger
• Simultaneously send a fax to multiple recipients
• Scan documents with your camera
• Upload files from your device or cloud storage
• Include optional custom cover page
• Save faxes with online cloud storage
• Forward documents by fax or email
• Manage your contact lists
• Optional eFax Secure feature for HIPAA-compliant faxing
• Send faxes to 200 countries worldwide
This app requires an eFax Corporate subscription. Please see site for details.
Some features are permissions-based and require your Company Administrator’s approval.
We appreciate your eFax Corporate app reviews and feedback.
What’s New
Version 6.1.4
This release includes bug fixes to improve your fax app experience.
Thank you for choosing eFax Corporate.
We appreciate your reviews and feedback.
Ratings and Reviews
Development in Production
This is a sad example of development playing in production. They created a new version of the software in production and have no way of rolling it back to the old version because they apparently never kept a copy of the old version. They plan on rolling out an update to correct what is not working in the future however they don’t know when. You can’t follow the help provided within the app because those options don’t exist. You can’t download your fax or print it.
Any other company would only allow developers to work in a completely separate environment on separate servers and a separate network. Testing only in a development environment to get all the bugs out before deploying it in production. They would have also kept a copy of the previous version in order to roll back to the previous version if something went wrong. This company didn’t any precautions.
Developer Response ,
Hello Developing a Headache. This is not the experience that we wish you to have. Our new version has been updated in order to comply with security and compliance requirements. Should you require further assistance, please feel free to message us at socialsupport@efax.com in order for us to forward you to the proper channel for further assistance. ^RA
Crashing
I also spent an hour on the line with customer service trying to figure this app out. The corporate version crashes every time you log in and you have to download the corporate if you want the HIPPA compliant version. I tried restarting my phone, downloading and redownloading the app (10 times at least), updating my software to most current iOs and it STILLLL DOES NOT WORK. This feels like a scam for 35$/month.
I will say that I can log in on a desk top and send that way without any trouble and their customer support team was patient and kind. But she was even at a lose of what to do.
Developer Response ,
Hello @Maybeonedayletshope. This is not the experience that we wish you to have. We are currently working on improvements to our mobile app in order to improve our customer experience. Should you require further assistance, please do not hesitate to contact us at either corporatesupport@mail.efax.com or socialsupport@efax.com and we would be happy to help! ^RA
Constantly crashing, stopped sending notifications
UPDATE: After working fine for quite some time, I am now unable to login at all using the mobile app. Says my credentials are wrong when I know they’re correct! SO FRUSTRATING!!!!
This app worked fine up until a few weeks ago, now it constantly crashes and it stopped notifying me of new faxes. Very important communications are being missed. Please fix this!!
Developer Response ,
Hello @misschelle1980. This is not the experience that we wish you to have and we would like to assist you with this issue. Please message us at corporatesupport@mail.efax.com or socialsupport@efax.com with your account details and we would be happy to assist! ^RA
App Privacy
The developer, j2 Cloud Services LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Sensitive Info
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- j2 Cloud Services LLC
- Size
- 36.7 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 11.0 or later.
- iPad
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 17+ Frequent/Intense Medical/Treatment Information
- Copyright
- © 2023 Consensus Cloud Solutions, Inc. All rights reserved.
- Price
- Free