EGO Official 4+

terrible store

You cannot change the location in the application; only the country of England is available. A store that has no information about clothing sizes or even shoes. There are just sizes I asked a question about the length of the dress and they told me that they had sent a request to the factory and told me to wait. The next day I asked for help choosing a shoe size. And they said that they didn’t have any information about shoe sizes either and that I should just choose my size. Then I asked if there was any information for me about the size of the dress that I asked yesterday and I received an email in response that I should wait patiently and that they would definitely answer me. And now I’ve been waiting for almost a week and no one has provided me with this information! I don’t know how you can wait almost a week for information about the size or length of a product in other stores it is available in the product description. I'm from USA, you have to pay for return from USA. I just wasted my time! A store that unfortunately doesn’t seem to value its customers...I don’t recommend it!

Developer Response ,

Hi there,

We're genuinely sorry for any inconvenience you've faced. Your feedback matters a great deal to us.

We understand the frustration with the limited location options and the delay in product size information. Rest assured, we're actively working on enhancing our app to provide more location options for all our customers.

I've just sent you an email addressing your concerns. Please take a moment to check it out.

Your insights are invaluable for our improvement efforts. If you need further assistance or have more suggestions, feel free to reach out anytime. Thank you for bringing these issues to our attention.

Poor poor website

I really want to shop there but their web site is in England 🇬🇧 currency 💵 how is that possible but yet your here getting peoples hopes up for no reason it doesn't even allow you to change the country this is crazy I've been trying to shop there for months but I can't change the country 😞😞😔👎👎👎👎👎

This app is for UK shoppers only….

I was excited that Ego finally got an official app for easier shopping. Shopping on an app versus shopping strictly in a browser is much more convenient!! The app looks well put together however, it is only allowing United Kingdom currency and does not offer the option to shop in USD currency…. I’m disappointed. Hopefully they’ll fix this issue ASAP.

Developer Response ,

Hey,

Thanks for sharing your excitement about our App! We are really happy to hear that you find it convenient.

We appreciate your feedback regarding the currency options and are working on expanding the currency options to include other currencies to enhance the shopping experience for our international customers.

If you have any further suggestions or if there's anything we can assist you with, please feel free to let us know.