I have to say that I am completely disappointed in this mobile app. The fact that you can’t view the schedules for the providers as an administrator for the office is sad. The inability to upload insurance cards or update information or pretty much do anything related to the patient other than send them a message (which you can’t even send them a attachment or document from the app). There is no backend administrative support on this app as in if I need to update an insurance card or update any type of demographics, I have to bust out my laptop and go on the web to do everything. What’s the point of an app that is pretty much read-only that doesn’t show anything of importance? Elation needs to get it together if they plan on moving forward into the next few years to be competitive.

You really can’t do anything of value in this app if you don’t need to scan in patient documents. You can’t view messages from another employee, can’t see anything other than basics (i.e. PMH) on a chart—no vitals, visit notes, etc., can’t refill scripts, can’t schedule appointments.

Although my clinicians find the templates to be fine, from a practice management perspective, your software platform is a disaster.

The app does the minimal functions of messaging, scanning and uploading documents and attacking patient profile photographs well and quite seamlessly. The reason that I give this app a one star ⭐️is because I would expect that a medical software (EHR) company would be able to develop a medical software (EHR) app that provides similar fictionality to that of the desktop version of the software. Helpful practitioner functionality would include: Rx refill, updating information in patient profile, ability to view at least the last visit notes, ordering labs or imaging. I hope Elation considers practitioner feedback and continues to improve and expand the functionality of the app.