The App will not recognize my fonts that I purchased from Electrum - consequently, I have no effects sounds, only hum, the saber will not turn off on the saber - only by putting it into deep sleep, and I often power it up, only to hear static. Initially level 1 tech was responsive, but all of their suggestions were things I had already tried. I was supposed to be tiered up level 2 tech support and never heard back. Then we came to a resolution of me, to my frustration, having to mail my $500 saber back to them, but yet again, have heard nothing back. Build quality is great but it’s worthless without a working saber.

Just got my EvoFlex yesterday and went to turn it on - no sound or anything. First thought was to get into the app to make sure the settings were good. Went into the app and it crashed on me 4 times. Finally got it to work and it’s like pulling teeth to do any customization. Have a blade color and sound, but want to mess around with the switch settings and other features but terrifies me to make any changes because it takes like 30 mins to get it back to normal (need to keep connecting/reconnecting until back to normal). Great idea, but super buggy and user experience can definitely improve - don’t even know if my setting updates are saving - switch settings especially. Need to play with it more to feel comfortable with it

I am able to change by blade color, but sometimes the blade effect will not change on certain color slots. The app never saves my changes to the blade color profiles. I am able to freely change saber fonts, but the app doesn’t save my preferences in this category, either. The app crashes if I try to save a user profile or change the name of my saber. Overall, I am pleased with my saber, but it would be even more pleasing if the app worked flawlessly. I am impressed with the technology, even if it still needs a little work. I hope that they get that work done some day.

This app is actual garbage. I just got my Scion today and can do pretty much nothing with it. The fact that you need this trash to actually customize the saber is giving me so much buyer’s remorse. It would be great if the app functioned as described, but it doesn’t. And the fact it hasn’t been updated in over 7 months as of this review tells me that Electrum really could care less. Which is a shame because the saber itself is solid. Unless this gets fixed I will not be sending any more business their way.