Callbacks land in one queue with the unit's service history, and mechanics close tickets offline in the hoistway. Built for elevator companies.
ElevatorPlus is elevator service management software for elevator companies. Run service agreements, callbacks, mechanic dispatch, preventive maintenance, proposals and new installations from one app.
When a rider or building staff member scans the QR code in the car, the callback lands in your service queue with the unit's site, number and service history, ready to assign to a mechanic.
WHO USES IT
Elevator service companies, maintenance contractors and installation businesses, from single-city shops to multi-state operations. Owners, service managers, office teams and field mechanics work in one system.
WHAT YOU CAN DO
- Service agreements: every agreement sits in one register, with automatic reminders 60 days, 30 days and 1 day before it expires.
- Callbacks and trouble calls: QR-code reporting creates a ticket with the unit's location and service history.
- Mechanic dispatch: send the nearest free mechanic and see job status as it changes.
- Offline tickets: mechanics work the checklist, add photos, log parts and capture the customer's signature in hoistways and basements with no signal. Tickets sync once the device is back online.
- Preventive maintenance: build PM schedules per unit and see what falls due before the customer calls.
- Your own compliance checklists: build checklists for Category 1 and Category 5 tests, state inspections or any code your jurisdiction follows, and use them on PM visits, callbacks and inspections.
- Proposals in your own format: we rebuild your existing proposal format, with more than one format per company if you need it.
- Installation and modernization projects: follow each job stage by stage, with BOMs and material requisitions.
- Work orders and documents: 18 document types generate automatically, including work orders, service reports and proposals.
- Customer updates: 30+ automated WhatsApp triggers keep building owners and property managers informed, with PDF attachments.
- Control: access control across 100+ roles, scheduled reports, Excel export and a full audit log.
17 LANGUAGES
Mechanics can use the app in their own language. ElevatorPlus runs in 17 languages, including English, Arabic, French, German, Turkish and Vietnamese.
YOUR BRAND
Your logo on the login screen, inside the app, and on the customer complaint portal.
COMMON QUESTIONS
Does ElevatorPlus work without signal in a hoistway?
Yes. Mechanics complete tickets offline, and tickets sync once the device is back online.
Can we track Category 1 and Category 5 tests?
Yes. You build the test checklists your jurisdiction requires and track them per unit, alongside its service history.
Can we see it before we buy?
Yes. Book as many demo calls as you need. Most companies are fully live within 2 to 7 days, with data migration and team training included.
BUILT FOR THE ELEVATOR TRADE
200+ elevator companies across 20+ countries run on ElevatorPlus. It was built for elevator companies from the start. Service agreements, callbacks, unit records and mechanic visits work the way your office already runs them. At least 12 releases ship every year, included for every customer.
SECURITY AND PLATFORM
Hosted on Amazon Web Services with daily backups, industry-standard encryption, role-based access and GDPR-aligned practices. Works on iPhone, iPad, Mac and the web, with unlimited users, sites and elevators.
GET STARTED
Existing customers sign in with their company account. New to ElevatorPlus? Book a demo at www.elevatorplus.app/demo-request, email hello@elevatorplus.app, or call +1 (917) 893-3474. Talk to our team and we reply the same day.
ElevatorPlus is a product of Accucia Softwares Pvt. Ltd.
Ratings & Reviews
This app hasn’t received enough ratings or reviews to display an overview.
Users get notified when an activity is assigned to them
Admins get notified when a new lead comes in via integrations (Facebook, Website, etc.)
Repair Order: can now attach multiple work-done photos
Material Management access now controlled at Job/PM level; PO prices & PO PDF hidden for users without pricing permission.
Version 3.12.4
The developer, Accucia Softwares Private Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Location
Contact Info
User Content
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Accucia Softwares Private Limited
Size
122.7 MB
Category
Business
Compatibility
Requires iOS 14.0 or later.
iPhone Requires iOS 14.0 or later.
iPad Requires iPadOS 14.0 or later.
iPod touch Requires iOS 14.0 or later.
Mac Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.