enbrighten 4+

Excellent, but not quite perfect

I have 2 of these installed on my house. Installation is pretty straightforward if you’re comfortable doing electrical work. I really like the functionality of the product, but I have a couple minor complaints about the app/automation. First, I cannot change the profile name from the default one that was assigned to me. Second, for one of my lights I set up a schedule. I have the Accent light come on at dusk at 100%, then it switches to 50% brightness at 12:30am and goes off at dawn. But the time it comes on every day is much earlier than you’d expect, and much earlier than the Accent light comes on on the other unit, for which I DON’T have a schedule. It appears that it’s determining the time to come on by time zone rather than by sensing how dark it is. I am at the extreme western end of the eastern time zone, so if that’s what it’s doing, that would explain what I’m seeing.

These are really minor quibbles, though. Overall I really like the whole concept and what they do for us, from the security they provide to the convenience of not having to remember to turn on a light for someone who’s coming home after dark. I highly recommend them.

Found the app to be very practical with weather, sunset, programming

This app allows users to switch on/off based on things like time of day, sunset/sunrise, weather/temp, and even humidity. I found the app to be very useful and better than other smart home apps. In fact, I’d rate this the best so far, as far as intuitiveness to program and set up for new devices. Very similar look and feel to Nest/Google Home, but with the customization one sees on Lutron’s app. Wishlist: Unless I missed something, developer needs to create a function in the app that only switches off on a daily timer. It can be done in a way, but you have to program the switch to switch on/off.. I would like a lit lamp to simply switch off at midnight if it is still on but, I may not want a dark lamp to switch on at 11:59 pm, to ensure that it switches off at midnight.

Liked at first, now it’s a hassle.

I was really excited to have the ability to control our lights like this at first. This is our first time trying WiFi managed outlets. Unfortunately, after a few days, the app stopped working correctly. Lights now show on even when they are flipped off (they’re not set up backwards, they just don’t change from the on symbol to the off symbol when they have legitimately been turned off in the room). This means, I can’t manage them from off site, because I have no idea what they are doing if I can’t see them with my eyes. Sometimes I have to push three or four times to get a light to come on. Over all, it’s more irritating than just walking over and pushing the button on the outlet. The automated times work fine, but if I want to go off schedule with the app, the results are random.

When I searched the app to find a solution, I found similar complaints with the warning that the company hasn’t ever fixed this issue with the app and doesn’t seem to want to try. If I had it to do over again, I would choose another brand.

Developer Response ,

Hello Valued Customer, thank you for your review. Sorry for the inconvenience, this is certainly something that we did not expect to occur. We would love to work with you directly to help walk you through the troubleshooting steps for this product, so you can enjoy our product to its full potential. please give us a call at 1-800-654-8483, press option 2