Epic Canto 17+

Does not reach its potential

This app could be so useful but falls very short. All though you can view the handoffs for patients (unlike its counterpart haiku for your phone) you are unable to edit the handoffs. This is problematic if you are using the handoff as it is intended (to create a running to-do-list). Otherwise you would have to go to a computer between each patient you see which is particularly impractical when working as an inpatient physician. Also can’t order meds. And worst of all, you can’t view the “med hx” to view the administration history to confirm if and when patients have received their medications.

Overall disappointed! More of a gimmick than a practical, time saving program.

Beware. Don’t expect too much

Beware. Why, do you ask? If you are looking for a useful tablet app with more utility than Haiku (iPhone app), then you will not find it here. There is so much potential for this iPad app to be useful (especially on iPad Pro). Want to edit PMH, PSH, FH, and SH? Nope. Want to write orders? Many require you to complete them at a workstation. What about notes? That’s a no go. Want to find those final Microbiology results? Too bad, that’s too “old” for the app to display it. Unfortunately, this app falls short in all areas that matter. What could be a supreme utility that saves time in countless ways throughout your day is, instead, a glorified version of Haiku and with all too similar limitations. This could easily be the go to place for bedside and/or ward documentation, but for now, it’s just wishful thinking. It’s too bad because I can’t even use Epic via Citrix since last Epic update without it crashing within 5 minutes on my iPad Pro.

Not Helpful

Very disappointing! One would think that this app would be useful at those times when you are away from a workstation or at a conference and want to pull up a patients notes and edit them on your iPad. Unfortunately that can’t be done. This is basically a glorified iPad version of Haiku with nearly all its limitations. Also as a warning, using it during international conferences will require special permission from your IT department, otherwise it is completely nonfunctional. Another issue is that it works poorly or not at all on Wi-Fi. iPad will need LTE connection or link to a LTE connected device. Given the amount of money our hospital system has poured into EPIC it would be nice for the company to come up with a app that is actually helpful to physicians. The one star reviews are all well earned.

Developer Response ,

Thank you for the feedback. Can you let us know which organization you work with? We can help pull your technical team to help us understand what might be going on.
Please let us know via email at Haikuhelp@epic.com.