MyChart 4+

It’s so easy to use. So much easier than other patient portals. Do so wish ALL my providers would subscribe. And this has NOTHING to do with the fact that my granddaughter works for EPIC! UPDATE: I was shocked to read so many critical reviews, although I did notice that they improved over time. I don’t think users fully realize the extent to which MyChart is only as good as its providers use it. Entry of inaccurate information and failure to respond promptly to messages and to requests for appointments, are but a few examples of provider fault, not MyChart’s. Most unfortunately, but realistically , these days, providers do not always listen carefully to what their patients tell them. I have noticed numerous inaccuracies in my own records due to inaccurate entries made by my providers. On RARE occasions, it was even my own fault, such as when I was asked for information about something that happened so long ago that my memory was faulty. Perhaps it would be helpful if EPIC were to emphasize to providers the quality of their entries and maybe even establish an intensive training program for providers. At 80 years of age, I am not a technological mavin. Admittedly I do struggle with changes, but I applaud EPIC for its sensitivity to criticism and ongoing attempts at improvements. I have so much difficulty with some other patient portals that I have stopped using them out of frustration. I am not a fan of monopolies, but in this case I’d be supportive!

Thank you for your review! We are glad to hear MyChart is working well for you.

I have been seeing specialist for 43 of the 45 years that I have been on this Earth. Until Norton’s MyChart was introduced to me I had to make sure that all of my doctors knew about my other doctors, diagnoses, medication‘s, appointments, bloodwork, test, results, and so on. Since my chart and also making sure that all of my doctors and specialists are all in the Nortons network system, my life has vastly improved. I no longer have to wait extended periods of time for blood test results to come back and to wait for my dr appointment to get the, because I can see them on the app. I don’t have to try to keep track of my many doctors appointments because I can transfer them from the app straight to my calendar on my phone. I don’t have to worry about a provider prescribing me a medication that I should not be taking with a medication possibly prescribed by a different provider. I don’t have to give my entire health history which is very long and extensive every time I see new practitioners. All of that makes my life easier, and feels like a blessing to me. I feel more secure about the care that I’m getting, and I love that all of the people I have to see are on the same page concerning my health. If you’re asking for a five star review, I would give MyChart at 10.
Sincerely,
Olivia

Thank you for your review! We are glad to hear MyChart is working well for you.

Honestly, I seldom take the time to write a review for a Mobile App, but “My Chart” is truly an invaluable tool for all who need to, or desire to, follow along and be involved with their own health and medical history. Especially for seniors.

I’m 65 years old and of course my memory just isn’t what it once was. In fact, I am the worst at remembering passwords. So on my Apple phone, I simply log in with face recognition. It doesn’t get any easier. My chart has been a life saver to me. It allows you to build your own medical/personal profile, comprised of your personal information as well as your own comprehensive medication list. Once the profile is established, it’s simply updated from that point on by your doctor. It provides me with a history of my visits, doctors notes from each visit, treatment or procedures discussed or performed and the results. It allows me to contact my doctor and his team with any questions or concerns regarding my health. Including prescription refills, simply by emailing the link provided in your profile. The response time is generally much quicker than calling the office. The best part? It’s safe and secure.

If you want to truly be more than just a patient, have 24/7 access to your medical files, with as close to a direct line to your doctor as you can get, look no further. “My Chart” is like have your own personal healthcare assistant!

Thank you for your review! We are glad to hear MyChart is working well for you.