Description

Use your existing MyChart account to manage your health information and communicate with your doctor on your mobile devices, including Apple Watch.

With MyChart you can:
• Review test results, medications, immunization history, and more
• Stay in touch with your physician
• Manage your appointments
• Upload health and fitness data, including data from the Apple Health app, when enrolled in self-tracking programs
• View and pay your bill
• Access your family's health information

You must first create an account through your healthcare provider's MyChart website. If your healthcare provider is not listed, or if you require support accessing your existing account, contact them directly or visit their MyChart website for more help options.

Remember: If you need to log in to another account, simply log out and add a new organization using the My Organizations option from the menu that’s accessible from the upper-left corner of the screen. You can then swipe between them to log in to the one you need!

Have feedback about the app? Email us at mychartmobilesupport@epic.com.

What’s New

Version 8.9.1

Miscellaneous fixes and improvements.

Ratings and Reviews

3.2 out of 5
2.3K Ratings

2.3K Ratings

Franklin Schwartz ,

Can’t live without it

This app is indispensable for patients of hospitals who use Epic. However there are many usability issues the developers need to address. The user experience is sub-optimal for patients undergoing regular treatment. For example, eCheck-in requires no less than 20 taps, not including scrolls, across a dozen or so screens. And this process must be completed every time. I do this 3-5 times per week on average. No, none of my personal information has changed this time, I swear! Once I’m checked in, and I go to scan the barcode at the kiosk, I can’t get to the barcode! Because my hospital doesn’t have cell service and the MyChart app requires internet connectivity to open the app! Even if I just did the eCheck-in in the parking lot! So I take a screen shot of the barcode and access it from Photos. It would be great if MyChart could add the barcode to Wallet like some airlines do for their eCheck-in. Finally, because I am receiving regular treatment, I am constantly receiving notifications from the app. There’s no way to silence them. When I have multiple unread messages, I have to navigate to one, tap back, tap the next message, tap back... no way to just cycle through unread messages with a single tap (like with the Mail app, gmail, etc etc).

Belladzia ,

Could be better

This app is great for a number of reasons besides checking test results and appointment reminders. •Through the app I can email my doctor directly, (very often they or they’re nurse will respond within a few hours so I assume the app makes that easier for them as well. •The app has a list of my meds (accurate only if you reported it accurately to the doctor) and provides an easy way to ask the doctor for a refill.•I can request an appointment from a established doctor •I can view and even pay my bill. All of these are things I can do securely through this app. It is very useful. What I CANNOT do is make notes. Currently I use this app only for check appointment times and the occasional email to the doctor. But I would use it weekly if I had the ability to make private notes. A note associated with a recent visit. Notes on possible drug benefits or side effects as I experience them. Notes on questions to as at upcoming appointments. Associating these notes with the drug or appointment or doctor directly within the app; helps keep me organized and would improve my healthcare as it makes it more likely I’ll remember details of a visit and concerns I need to bring up at the next visit.

danafranklin ,

Great App & Functionality With One Noteworthy Flaw

Ive had this App for my previous Healthcare provider, Atrius Health. It’s worked pretty much flawlessly since I installed it several years ago. I get my test results promptly and can communicate with any of my doctors quite easily as well as schedule and cancel any appointments.

The one flaw, major in my opinion, is there is no way, at least no easy way, to change the Healthcare Provider. Two years ago, our insurance changed and our new Healthcare Provider uses this App as well, but my settings and login are connected to my previous company and there no way I’ve been able to find to change my login to my new provider. When I go to their webpage where you see the “try our App, install here” it takes you to the App store, where i see this App, which if course shows that its already installed but the login takes me to my previous Providers page not the new one. This should be fixed so the User can easily change his Provider, which is hardly an uncommon occurrence. Given how many Healthcare Organizations use this same App, this should be a priority fix.

Developer Response ,

If you need to log in to another account, simply log out and add a new organization using the My Organizations option from the menu that’s accessible from the upper-left corner of the screen. You can then swipe between them to log in to the one you need!

Information

Seller
Epic Systems Corporation
Size
95.7 MB
Category
Medical
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Arabic, Danish, Dutch, Finnish, French, German, Spanish, Swedish

Age Rating
Rated 4+
Copyright
© 2019 Epic Systems Corporation
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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