The new Eversource mobile app is free and enables residential customers to view and pay bills, manage their account, and report or check outages while on the go.
With the Eversource mobile app you can:
● Review and pay your bill using your bank account
● View up to 12 months of past bills and payments
● View up to the next two scheduled payments
● Link and manage multiple billing accounts
● Enroll or un-enroll in paperless billing
● Manage payment accounts
● View the Eversource outage map
● Report or check an electric outage
● Contact customer service
● Remove billing accounts from your user profile
● Edit or cancel pending payments
In addition to general enhancements, we updated our notifications so you can quickly act on alerts for viewing your bill, making payments, checking outages, and more.
Ratings and ReviewsSee All
Good to finally have an app but needs work
The good: There’s finally an app! You can view and pay bills and report outages. As someone who exclusively uses mobile devices for banking & bill patching, this is huge!
The bad: Does not have the useable and customizable usage data you can access on the website. The bills are viewable only by blurry PDFs (unlike with website, they never resolve to be clear). These blurry PDFs are the only place usage data is available and it’s only the type seen on paper bills.
Thanks for creating this, I look forward to improvements in the months to come!
Decent Beta App
The app provides my billing history which is the reason I downloaded the app. However, the app looks terrible on a standard size iPad and landscape mode doesn’t work. Also, I received an error when trying to view my bills (current and previous. The billing history tab on the same screen did work. I look forward to future updates of the app.
Needs a lot of work
App has little functionality except to view a monthly PDF of your bill (blurry!), your charges and pay your bill. No usage tab to show last 2-3 years’ KWh used. Monthly history headings on (paper) bill are not consistent: “June June Aug Aug Sep Nov” making comparisons on the bill history chart harder; and they only show 13 months. Avg temp/month shown but would be more useful if usage was shown per degree-day. Chart shows average *daily* rate when I’d like option to see monthly use rate (on 13-month chart). Most of all, SHOW THE SUM OF ALL THE DELIVERY CHARGES in the subtotal line so I don’t have to add them all up every time to see what the monthly delivery rate was!
Developer Response ,
Thanks for your great feedback regarding improvements to the bill viewing experience. Our product team is actively working on improving this segment of the mobile experience. Please stay tuned for future updates.
With Family Sharing set up, up to six family members can use this app.