The new Eversource mobile app is free and enables residential customers to view and pay bills, manage their account, and report or check outages while on the go.
With the Eversource mobile app you can:
● Review and pay your bill using your bank account
● View up to 12 months of past bills and payments
● View up to the next two scheduled payments
● Link and manage multiple billing accounts
● Enroll or un-enroll in paperless billing
● Manage payment accounts
● View the Eversource outage map
● Report or check an electric outage
● Contact customer service
● Remove billing accounts from your user profile
● Edit or cancel pending payments
Thank you for using the Eversource app. This update resolves an issue that some customers were experiencing with FaceID login.
Ratings and Reviews
Nice app, long overdue
Nice work, Eversource (CL&P). This is a good functional app and way easier to use than your website. The only negative is the outage map. I still don’t understand how that works and it’s not useful at all. I’d rather see a list of all the outages by town in alphabetical order.
Developer Response ,
Thanks for downloading the app. We're glad to hear your experience has been positive.
Needs a lot of work
App has little functionality except to view a monthly PDF of your bill (blurry!), your charges and pay your bill. No usage tab to show last 2-3 years’ KWh used. Monthly history headings on (paper) bill are not consistent: “June June Aug Aug Sep Nov” making comparisons on the bill history chart harder; and they only show 13 months. Avg temp/month shown but would be more useful if usage was shown per degree-day. Chart shows average *daily* rate when I’d like option to see monthly use rate (on 13-month chart). Most of all, SHOW THE SUM OF ALL THE DELIVERY CHARGES in the subtotal line so I don’t have to add them all up every time to see what the monthly delivery rate was!
Still no way to track usage, whether you use the web or the app
The app is just another way to pay bills. That’s it. It achieves what your online banking app already achieves. What I have always been looking for is a way to track my electrical usage. That yearly long graph should be available right on the home screen. I still have to click into the bill. Which you can’t zoom in on without it distorting. To track my electrical usage. How much I am up or down in usage. And where I compare to other uses like national grid does. The biggest advancement they’ve made is you can use your fingerprint to log in. Yippie!
With Family Sharing set up, up to six family members can use this app.