Excellus BCBS 12+

Excellus Health Plan, Inc.

Designed for iPhone

    • 2.3 • 16 Ratings
    • Free

iPhone Screenshots

Description

Excellus BlueCross BlueShield is a nonprofit independent licensee of the Blue Cross Blue Shield Association. All rights reserved.

Excellus BlueCross BlueShield members can use our app to log in and access health plan information on-the-go.

You will have instant and convenient access to:

- View and Order Member Card(s)
- Track Deductibles and Out-of-Pocket Spending*
- Check Coverage
- Find a Doctor, Urgent Care or Hospital
- Go Paperless
- View and Filter Claims

*Please note that spending charts are only applicable for High Deductible health plan members.

What’s New

Version 2.8.61

Minor bug fix.

Ratings and Reviews

2.3 out of 5
16 Ratings

16 Ratings

Rox63479 ,

Terrible App

Both the Excellus app and website are pretty bad. The app provides so little functionality. Every time I send a support ticket in about a problem with the app or web site I’m told it’s a known issue. I probably have at least 6 known issues and there doesn’t appear to be any interest by Excellus to fix them.

Now, I can’t even log into the app any more. It says my plan is incompatible with the mobile app. I sent in a support ticket on the web site. Guess what the response is - it’s a known issue.

Excellus is pretty much one of the few providers in this area so I guess they can choose to provide poor service.

Qka ,

I will be deleting this app

Initial impressions are important. That’s where this app fails. Does not work seamlessly with FaceID. If you’re going to be on the iPhone, that’s essential. Turning on “Remember ID” will once, and turns itself off.

Also, while my medical account shows up OK, my dental account is no where to be seen. That is probably more the fault of of the Excellus back end and not the app, but it makes the app less useful to me.

NicknameTHISmofos ,

Can’t even log in

Four tries to login with the same username/password that works on the browser, four times I get a “operation failed, please try again” message. Then the wheel spins endlessly. All I’m trying to do is set up an online payment option for my premium, because the process on the browser also leads to a dead end. Y’all want my money or not??

App Privacy

The developer, Excellus Health Plan, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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