Excellus BCBS 12+
Excellus Health Plan, Inc.
Designed for iPhone
-
- Free
iPhone Screenshots
Description
Excellus BlueCross BlueShield is a nonprofit independent licensee of the Blue Cross Blue Shield Association. All rights reserved.
Excellus BlueCross BlueShield members can use our app to log in and access health plan information on-the-go.
You will have instant and convenient access to:
- View and Order Member Card(s)
- Track Deductibles and Out-of-Pocket Spending*
- Check Coverage
- Find a Doctor, Urgent Care or Hospital
- Go Paperless
- View and Filter Claims
*Please note that spending charts are only applicable for High Deductible health plan members.
What’s New
Version 2.26.0
Minor enhancements and bug fixes.
Ratings and Reviews
Does the things I need it to do
I can see my member card, check my deductible and see latest claims. It does what I need it to do.
Terrible App
Both the Excellus app and website are pretty bad. The app provides so little functionality. Every time I send a support ticket in about a problem with the app or web site I’m told it’s a known issue. I probably have at least 6 known issues and there doesn’t appear to be any interest by Excellus to fix them.
Now, I can’t even log into the app any more. It says my plan is incompatible with the mobile app. I sent in a support ticket on the web site. Guess what the response is - it’s a known issue.
Excellus is pretty much one of the few providers in this area so I guess they can choose to provide poor service.
Helpful when it works
Half the time you can’t sign in. I have had to change my password 3 times and I’ve had the account 4 days. Face ID works when it wants to. Majority of the time it acknowledges the Face ID but doesn’t log you in. Other times it does. If you’re lucky to sign in you can see how much you have left on your deductible, view ID cards and review recent claims.
App Privacy
The developer, Excellus Health Plan, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Identifiers
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Identifiers
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Excellus Health Plan, Inc.
- Size
- 38.9 MB
- Category
- Health & Fitness
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Mac
- Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
- Languages
-
English
- Age Rating
- 12+ Infrequent/Mild Medical/Treatment Information
- Copyright
- Copyright © 2025, Excellus BlueCross BlueShield, a nonprofit independent licensee of the Blue Cross Blue Shield Association. All rights reserved.
- Price
- Free