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Ratings and Reviews
Have had a lots of improvements! But....
I like this app much better than I did before so thought it was worth updating my review. But have an issue with the layout that I hope they fix. I wish I could attach a screen cap here to demonstrate with an obvious visual. I’m on my iPad...and when I go to “pick a room”...the long skinny horizontal pic of the style of room appears, with a line above and below. And with the price and select button. The problem is, as you’re scrolling, it’s not clear AT ALL which pic and room name/style goes with which price, above it or below it. Because what’s in between the 2 horizontal lines/rules is...first a price/purchase button, then the picture below. But...apparently the the price goes with the picture above, not below...so the horizontal rules making you think that that’s setting off a block of info that goes together is very misleading. And the space between the price and pictures and price and picture, etc. as you scroll is the same! So there’s no definitive of which price goes with which pic/room style/size. This is just poor design layout and I hope they change it to make it a lot more obvious. Other than that, I like it for navigating easily compared to other travel apps and sites.
Could be improved
I have loved Expedia since I started traveling on my own and the checkout process is always easy for me. Overall the app is decent and could use a few more features. For example when searching for an all inclusive on the website you can filter that option but in the app you must scroll through all hotels, motels and resorts. Also, I wish that you didn’t have to specifically search from one airport. The app states that it’s to help you find the best deal but to me the best deal would be found by checking all available airports that I am willing to travel to without having to research and put back in all of my filters every time. Also, they claim that it is cheaper to book through the app but I have always found that the better bundles are found on the website. It would also be nice if there was an “availability calendar” like on some other sights where you can see how much cheaper it would be to stay a different night. Another feature that would interest me is being able to search an entire country as your destination to try to find new and cool places to stay in a specific country.
Worse place I have ever stayed. I want to add pictures that I took but there is no option for that. I stayed in a non smoking room and the bedspread that I believe is from the 1970’s has a cigarette burn on it. The room had dust built up in it. The security, who was supposed to be checking everyone’s key cards were not checking them at all! Sketchy characters roaming the hallways. The indoor pool is not in the hotel as stated also there is an age requirement even with a parent present. So, I wasn’t able to take my child swimming. This is disclosed nowhere on Expedia’s description. The continental breakfast was also located off site. It consisted of coffee, milk, fruit and yogurt cups and what I believe were day old muffins and rolls. There were several people in line with complaints about their rooms or their key cards not working which also happened to us. Each time we entered the lobby the line was full of people waiting to check in. There were no towels in our room and when we requested them we were met with impatient staff. I see why they have a strict no refund policy, once people showed up they would demand their money back which I have and they refuse to give it to me. I won’t give up on it though. The pictures they had on the description are not the same as when you check in. I checked out on the second day and had to find another place. Please save your money and don’t stay there.
- Expedia, Inc.
- 100.7 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Danish, Dutch, Finnish, French, German, Indonesian, Italian, Japanese, Korean, Norwegian, Portuguese, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese, Vietnamese
- Age Rating
- Rated 4+
- © Copyright 2012-2019 Expedia Group. All rights reserved.
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