I’ve never had a fax app that works so well and cost so little. I am going through a difficult process with the US government and they are fax fax friendly I mean fax from my everything‘s got to be sent via fax. So with this program I can easily scan my documents put them in a file upload them or take a picture no matter how I want to attach it it is faxed and it sends a confirmation which I love. And it sends it right to your email that everything is done and you can show that it was successfully completed this is a good feeling that your information has been transmitted correctly to the right folks. And I’m on a pension and this is a very again a very good price for the number of pages that you can fax for $10 is incredible. Good luck going to the UPS or USPS and doing a three dollar per page when it’s only penny per page here.

I would have rated this app as 5 stars until today! I have been using this product for years and it has always worked beautifully for me. Today was the first time I’ve used it since the latest update and when I tried to Add Page through scan it opened the APP store to the fax products and would not let me scan the very important, time sensitive fax that I need to send! What’s up here! I pay good money every month for a service I use on occasion, but when I need it, it’s crucial and usually worth it. Please help me and let’s get it back to working condition ASAP! Thanks.

I upgraded my FaxPlus plan after being prompted by their system when I hit the 10-page trial limit. I upgraded in good faith, expecting to be able to send more pages as stated on their site (up to 60 per fax for the plan I chose).After upgrading, I was still unable to send more than 10 pages. I contacted support immediately and canceled the order on the same day. Despite never sending a fax and never using the service, they refused a refund, citing a “no refunds after fax number is assigned” policy.The catch? Their system automatically assigns a fax number without user input, which immediately voids their 24-hour refund policy. That means no one actually has a chance to qualify for a refund, even if they cancel within minutes of making the purchase. It’s a loophole designed to make the refund policy useless.There’s no transparency, no opportunity to decline the number assignment, and no refund even if you don’t use the service at all. It’s an unethical practice that borders on predatory. I had to go pay another provider just to get my fax sent that same day.It’s not about the amount. It’s about the principle. If a company makes it this hard to get a refund for a service you never used, you should think twice before trusting them with anything.Update: The company responds just to look like they will resolve your issue but trust me, they will not! They get money off of scamming you so sign up at your own risk.

When my first fax of 2 pages went through i was so impressed with the ease and elegance of this product. I then faxed a second set of 2 pages but it didn’t seem to get sent because it didn’t show up in the Sent folder and disappeared from the Send folder. I was so worried the fax hadn’t gone through that I sent it again (and again) until I used up my free pages. I was not happy. It was not until I checked my email that I saw that the second fax had gone through. My email box had confirmation emails for each of the faxes I had re-sent. I wish the dashboard had updated the status of the second fax so that I was not unnecessarily attempting to fax something that had successfully gotten faxed. My lesson: if a fax I send is not showing up as having been sent in the faxPlus dashboard, check my email for confirmation that the fax went through before assuming it hadn’t.