This app is awful, every time I log on to check my balances or deposit a check it’s not working. I have to run to the brick and mortar just to check a balance it’s not a very efficient system and it’s just frustrating to have to run for banking information that should be readily available on the app.

I’ve been banking with FCCB for a while now and genuinely like the bank itself, but the mobile app is a completely different story. It is extremely not user friendly and feels very outdated, like it hasn’t been meaningfully updated in years.The biggest issue is how poorly everything is organized. There’s no clear or reliable way to view pending transactions, account holds, or anything like that. Money either comes out or it doesn’t, and if something seems off, there’s no easy way to track down what happened. That’s a huge problem when you’re trying to manage your finances responsibly.The layout is confusing, important information is hard to find, and overall it just feels clunky and behind the times compared to other banking apps. It desperately needs a redesign to improve organization and usability.I really do like FCCB as a bank, but I absolutely despise this app. It makes something that should be simple way more frustrating than it needs to be.

It constantly tells me my login failed. Then will let me in, then even when just a minute later I try to get back in, it says login failed. Nothing changed!!! It’s so frustrating. Can’t accomplish anything if I close out because no guarantee I can get right back in. I’ve had to call to get it reactivated multiple times too because I don’t use it enough. And there’s a reason I don’t use it, from what I’ve just described! Checks will go into a different bank because of it. I recommend fixing how bad this app is if FCCB wants my money in their bank.

It only works when it wants to. They took over my old bank that had a far superior app. This app is terrible. Even when it does work, it’s painfully slow. Probably going to switch banks.