Fender Tone 4+

Great app, keep up the good work

The negative reviews are definitely from people who don’t understand how to run an amp or an app. Connect your amp to WiFi, simply update it like the owners manual says and run the latest app. It’s that easy. I guess pressing one button while turning on the amp is too hard for some people to understand.

I have 10+ amps, everything from a Randall stack to vintage tube amps, tons of pedals, and yet I always seem to use my GT200 with the app more than all the others. If you actually understand how an amp works, then this app with a GT series amp is all you need. Wether you’re in your basement practicing, gigging outdoors, or anything in between. If you’re a person who just want to plug in your guitar, have a crappy tone, and just make noise, then stick with your Peavey amp and a First Act strat copy and call if a day. No need to leave a bad review just because you finally purchased a big boy amp and you don’t know how to run it.

Cannot Connect WIFI with App

The instructions say to connect to amo with the app. And the once it’s connect to wifi “through the app” to update drivers. But it never tells you HOW to connect to wifi through the app. And the app does not have any settings to connect the amp to wifi. The only way is to do it manually, but the instructions on how that works are too vague; it doesn’t tell you how to enter the password, it just says to enter it. It was frustrating trying to find some app setting and fiddling with the buttons and knobs until I figured it out (got to press the “encoder” knob and then turn it clockwise to scroll through lowercase letters, then uppercase, and then everything else. Press the encoder knobs button again to set that one character. Be careful not to enter a blank space at the end like this idiot or you’ll have to do it all over again. God forbid you have an actually strong wifi password with special characters and a mix of upper and lowercase and numbers!). Like, who wrote these instructions? A software engineer?! Those undiagnosed ND mfz write like a tween thats failing english.

So anyways, add the ability to ACTUALLY setup wifi through the app and hire a professional technical writer that has hands on experience with the amp and the app to write the documentation, and doesn’t need google translate to write it in the language of choice dog gamnit!

Good idea, poor execution

Let me start out by saying this. I am majoring in computer information technology at Purdue university, so before you assume I’m some old man who doesn’t know how to use technology, I can assure you this is not the case.

On paper this app is great. It’s a revolutionary way to play your guitar with a great tone without all the hours of fine tweaking to get a better tone. However, whoever designed the Bluetooth/WiFi functionality of this app needs to be fired YESTERDAY. The app refuses to connect to your amp if you haven’t updated it which is fine, just update your amp stupid. But upon updating your amp there’s still a VERY solid chance the tone app will refuse to connect to your amp EVEN IF ITS ALREADY CONNECTED TO YOUR PHONE. This review would be totally different if this was a once in a while thing, but I’m consistently dedicating 30+ minutes every time I want to find a new tone to troubleshooting just because this app, which is literally designed for the amp I’m using(Mustang GT 100 btw), is about as reliable as dog s***. I’m not one to write reviews so the bottom line is this: I want to love this app, it’s a fantastic idea for FREE. But it’s poor network design is infuriating beyond belief. I guess you get what you pay for 🤷🏽‍♂️

Developer Response ,

Hello, sorry you're having trouble! Please try to uninstall Tone and reinstall Tone and make sure location services are enabled for the app. Open Tone and follow the onboarding instructions. If you're still having trouble, please contact us at consumerrelations@fender.com and we would be glad to assist you.