Screenshots

Description

The Blue Cross and Blue Shield of Texas (BCBSTX) app provides access to the Blue Cross and Blue Shield of Texas member information and resources.

Now available in Spanish (requires phone language settings to be set in Spanish)

Members can:
• Login, register or change password
• Easily access coverage, claims, and ID
• Check deductible and out of pockets amounts
• Find an in network doctor, hospital or facility
• Find a nearby urgent care facility
• Estimate the costs of procedures, tests and treatments
• View patient reviews and average wait time
• Search for doctors that speak Spanish
• View medical benefits and copay levels
• View pharmacy benefits and copay levels
• Send ID to Apple Wallet for offline access
• View their Explanation of Benefits
• Log in via Touch ID
• Share ID Card verification letter

What’s New

Version 4.12.4

General improvements and bug fixes

Ratings and Reviews

3.6 out of 5
290 Ratings

290 Ratings

Xrobles ,

Easy to use

I love the app! It’s easy to use and has most of your needed information. The member ID cards shown could be improved. I had to call to obtain the BIN # and PCN # for pharmacy coverage since my card had not arrived. Also, I have issues accessing prior auth info and visit/procedure summaries. It says sorry check back later (a few days.) It has its minor issues, but overall I like the app and it’s easiness to use on the go! (:

Coredominator ,

Fire the Product Manager!

This app is horrible! 1) The location finder puts me 2 counties away from my actual location. 2) the search function is clunky, why click search just to type in a search criteria just to click search again? 3) once I get a search result with a list of providers, the “call now” button does nothing, takes me to a blank page with the “done” button in the upper left corner, no other option other than clicking “done”, which takes me ALL THE WAY BACK TO THE WRONG LOCATION! Start the clunky search process all over again. 4) don’t click the directions button either on a search results page, this too will wipe the search results away. 5) don’t leave the app to call or look for directions, this too will wipe your search results away!

BTW, I’ve delivered half a dozen successful software products to market and understand the importance of a positive user experience, I would have fired whoever designed this app!

[iPapi] ,

4.5.0 still Worthless! Response is fake.

Still no ID card with this supposed update. They add their fake response after your review that goes nowhere just to appear as though they’ve actually fixed something —but they haven’t! Claims to support Apple Wallet but doesn’t because it won’t give you your ID card. Still nothing populating most pages. They refer you to the Blue Access website and basically all you can see are claims and referrals. No phone links to call for preauthorizations. This is one of the worst apps ever. It’s just awful that a CEO can be given $milllions in bonuses annually but can’t get an app produced that works for the insured who pays his outrageous compensation. Not only can you not get your ID card to appear, but nearly every page refers you to a website, rather than provide the insured with their information. You can’t even see your coverages! Ridiculous!

Developer Response ,

Hi,
I apologize that you are still not seeing your information on our app. I'd like to look into your account to see why this is occurring, because you should be able to see your ID card, coverages, and more. Can you please send your username to appfeedback@bcbsil.com so that we can look into this? Thanks again for your patience.

Information

Seller
Blue Cross and Blue Shield of Texas
Size
105.7 MB
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Spanish

Age Rating
4+
Copyright
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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