Fintwist 4+

One of the most useful and effective applications I’ve ever experienced first hand from the dividing total financial statements to transaction history.. definitely a “ one up “ from the average bank app’s that are just as beneficial . Here I ways know where a percentage of my money is going at any giving time know matter where other apps just revel to you the basic’s for example the name and price of the individual product , not the over all weekly , monthly , yearly spending .. YOU ALL ARE AWESOME with a capital AAAAA!!!

Someone stole my card and I lost a lot of money. Called customer service who would constantly ask me what is my reason of calling. Because someone stole my card and used it for many unauthorized purchases and I would like some assistance?? They kept shoving the app in my face that I should use it to file a discrepancy and it would take 21 BUSINESS DAYS before I would even figure out if I can get the money back. That their fraud department would go over it. They kept ignoring the question when I asked so how is the fraud department going to prove I didn’t make those purchases. None of them could answer. All of them denied me a supervisor except one. When I finally got to talk to a sup he also said I would have to use the app to file one and wait the 21 business days. After talking for a while he finally at least offered to file it for me but that there’s nothing else they can do. No way to call the people who are going to go over the fraudulent charges. All of the reps after talking for a brief amount of time, while I am still clearly desperately trying to get help would ignore what I said and say, “So how else can I help you today?”. And after seemingly not understanding why I am frustrated I would hear some of them laugh quietly. Do not use fintwist for banking. Their only job is to tell you your balance and how you should do everything with the app.

So, I got a job that requires this to be used. Slightly annoyed but whatever. The first time when I tried to use it, it gave me an Error 104. Had to call someone just to cancel the account and for my to redo all of it again. Well, some time has passed and I unfortunately never wrote down my password. But hey, they have a button for if you forgot your password! Turns out the app doesn’t even show you the security question at all! How am I supposed to remember my security question answer when I don’t have the question??? And calling someone about it only led to them asking questions like “how much, where, and when did you do your last transaction?”

My guy, I can’t remember my own password, what makes you think I can remember what I spent and where? If I want to have an inkling of how much money I have, I have to call the card holder place every time. Seriously, this app’s whole coding seems to be nothing short of a joke, or dare I say, a scam.