The app has issues ….my last review I gave one star as the app wasn’t working as I couldn’t access my watch faces to change the face on my watch. I woke this morning to find that the app is now working and can access them….i don’t know what happened as to the app not working and now it does. Hopefully this gets fixed. When going through the app I noticed that my phone and watch was still connected but that when trying to access the watch face store it was a complete white screen and said no connection. So I played around for the next hour and a half with my phone trying to get it to work with the app and failed to an extent. I feel now that it had to do something with the app and needs some attention from the developer. Like I said whatever happened now I can access the watch face store and my other faces I created with my pics. I am happy …I did send them a suggestion through the app and I’m hoping that it did it….it now works and am happy 😊

This app definitely needs some help. My husband got me the rose gold watch for Christmas and where I love the appearance of it, there are several opportunities for improvement. The battery life is silly short. I have to charge it every couple days, where the brand commonly regarded as the OG of the smart watches only needed to charge once a week. The integration with apple health is sketchy. For example, I can read different types of sleep on the FitCloudPro app but Apple Health is only pulling deep sleep so now my work benefits site thinks I’m suddenly developed sleep issues. This app doesn’t directly link to Virgin Pulse so that’s why I even bother with Apple Health. Women’s Health/menstrual cycle tracking is ok but not being able to edit either past or future dates pretty much seals the deal that I’m in the market for a new smartwatch. To say that it’s not ready for prime time is being charitable. Someone who develops the app really should actually just go buy a Fitbit versa family watch and see exactly how badly this stacks up against their app. If you really care about your higher end customers, try to get a Garmin. But you won’t get any Garmin converter until you put better batteries in! I think they go for a couple weeks without charging.

So first I’ll say I tried different watches, and noticed that the options within the app change based on which watch you have/bind. That said, the app does what it should. My watch did not come with thorough instructions for the app, but after playing around with it a few days I found it intuitive. I like that it connects to Apple health. The steps and heart rate seem pretty accurate. I don’t have anything to measure my blood oxygen so I can’t speak to its accuracy. The sports push would be better if it let you choose which sports show up on your watch. Right now, 19 sports are static. If you choose a sport to “push” from the app, it will rewrite whatever sport is in the 20th slot. For me it’s a waste because my most frequent exercise is at the bottom of the list in my watch. I do wish there were more watchface options with an analog clock, which includes the section you can upload your own image.

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