Screenshots

Description

Troubleshooter is now part of the new Ref Tools app, our essential, all-in-one mobile app for air conditioning and refrigeration technicians. Ref Tools gives you access to the tools, guidance, support, and information you need—on the job and in the field.

Download Ref Tools to access the latest version of Troubleshooter.

Troubleshooter helps you diagnose and resolve many issues that pop up in HVACR systems. Through a streamlined and easy-to-navigate interface, you can check on specific parts of a system and search through the most common symptoms. Once you’ve identified the problem, Troubleshooter recommends possible solutions for you to try.

Troubleshooter is a valuable, time-saving app for installers and service technicians, enabling you to quickly resolve service calls and move on to the next one.

You can also download Troubleshooter’s database, so you can use it with or without an internet connection—which is great for remote service destinations.

How to use Troubleshooter
When you start up Troubleshooter, you’ll see a refrigeration system divided into four main areas: low pressure, high pressure, compressor, and liquid line components. Select one of the four areas and you will be able to search through potential symptoms for that area in the system. Once you identify the correct symptom, Troubleshooter will show you the possible causes for that symptom and the steps required to correct it. It’s easy to move back and forth between the symptom/cause and the solution pages.

Support
For app support, please use the in-app feedback function found in the app settings or send an email to coolapp@danfoss.com

Engineering Tomorrow
Danfoss engineers advanced technologies that enable us to build a better, smarter and more efficient tomorrow. In the world’s growing cities, we ensure the supply of fresh food and optimal comfort in our homes and offices, while meeting the need for energy-efficient infrastructure, connected systems and integrated renewable energy. Our solutions are used in such areas as refrigeration, air conditioning, heating, motor control and mobile machinery. Our innovative engineering dates back to 1933 and today, Danfoss holds market-leading positions, employing 28,000 people and serving customers in more than 100 countries. We are privately held by the founding family. Read more about us at www.danfoss.com.

Terms and Conditions apply for use of the app.

What’s New

Version 5.6.0

We have added alarm codes, error codes and status codes for our electronic controllers with displays.

Ratings and Reviews

3.7 out of 5
3 Ratings

3 Ratings

Badr eddine amalou ,

Good app

Good app if you are looking for some help

App Privacy

The developer, Danfoss A/S, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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