FlexWallet 4+

I love the new idea that Cash America came up with and it’s called the FlexWallet. The FlexWallet give the customers the opportunity to enjoy their merchandise while paying on it before complete ownership. It’s so convenient for me. I can feel great about what I am in process of owning and enjoy it at the same time. I love the FlexWallet. I even made plans to use the 90 days same as cash, so I can save and buy something else afterwards. FlexWallet is going to be my new thing instead of the Mall and so on. Online or in store, I can own MORE! I LOVE YOU, FlexWallet!

So this app did not do anything that was advertised. I was approved for an amount, went to the store. You have to submit product information through the app. I thought this wasn’t a big deal, submitted my order. Was told I would get a text to show the store. I waited for twenty minutes before I finally called after not getting anything. I was informed that I was out of luck, because order have to be processed manually, and that team doesn’t work weekends. So fast forward to Monday, still nothing, I call again. Was informed orders take 48 hours to process. I thought this was for in store purchases?! The rep had me confirm the store address, and assured me that it would be ready for pickup soon. Fast forward to today, I had to call again, after STILL not getting any information. Surprise, my order was NOT set for store pickup, it has been shipped, and should be at my address “within a week”.

I literally could have wasted far less time just ordering off of their site instead of following the false expectations that this for INSTORE.

I will be cancelling and returning this product immediately and going with a leasing program that let me shop directly on partner website that had my items ready for pickup in an hour.

I was approved for 800 credit line, and was comparing products to see which one I wanted before buying (I go to login about 3 weeks later, and it lost my account yet said I already had account under my email when I went to try and login and start over) It was confusing me, because I already took the hit to my credit and passed, but was being told to do it again, then denied. Contacted “customer service” and was told that the computer reset my account, but they couldn’t figure out why, and that I can’t apply again for 30 days (so makes sense they denied when I logged back in) but apparently they are completely dependent on a glitchy computer and can’t reverse or fix it, and with it being something like a financial institution.. you do NOT want that on your name or ruining your credit. (Imagine if they get hacked… “Opps, I don’t know what happened, but I can’t fix it”
Then ruining your credit score by whatever amount glitches. Nope.