FLIR Tools

Name: FLIR Tools
Rating: 1.8 (13 reviews)
Author: FLIR Systems Aktiebolag

Photo & Video

Free

13 Ratings
Ages

4+
Years
Category

Photo & Video
Developer

FLIR Systems Aktiebolag
Language

EN
+ 20 More
Size

180.9
MB

FLIR Tools Mobile - an intuitive app for FLIR cameras. FLIR Tools Mobile lets professional thermographers use an iPad, iPhone, or iPod touch to see and capture live, streaming infrared video and stills from select FLIR cameras. With FLIR Tools Mobile the camera can be stationed in one area and operated wirelessly from another – highly useful for IR inspections of energized equipment or performing IR surveys in hard-to-reach locations and harsh working environments. Streaming video and remote access also gives decision makers and others on your team a valuable opportunity to observe and collaborate in the thermal imaging process Using FLIR Tools Mobile, you can do one or more of the following: • Import images from your infrared camera • Lay out and move measurement tools on the image • Read out temperature measurements • Zoom in on images • On the iPhone/iPad, remotely take snapshots when a camera is connected • On the camera, take snapshots that will automatically be saved in the iPhone/iPad • Delete any images on the iPhone/iPad • Display an image’s GPS coordinates on maps • Create and e-mail imagesheets • Create and e-mail reports • Print imagesheets and reports to any AirPrint-enabled printer • Save images to iPhone/iPad photo library • Display image information, such as object parameters, text comments, file information, etc. • Play-back voice comments • Change level and span • Change general settings in the app • Change palette FLIR Tools Mobile lets you take control of the following features on selected cameras: • Auto and manual focus • Level and span • Color palettes • Temperature measurement analytics • Spot • Area box • Circle • Line • Parameter settings • Emissivity • Reflected temperature • Relative humidity • Atmospheric temperature • IR and visible light image blending • Picture-in-picture • Thermal fusion • Image storage • MPEG 4 video • Radiometric JPEG stills

Ratings & Reviews

1.8

out of 5

13 Ratings

Camera is fragile, App doesn’t work.
08/09/2024

olddood
The FLIR C5 camera is fragile. Don’t believe what they say about surviving a 2 meter drop. Mine hit the floor one time from 1 meter and stopped working. My old C3 cameras worked nearly flawlessly being able to transfer photos from the camera to my iPad. Those cameras died, one within 1 year the other after 2 years. I’m now using a 4th camera. The FLIR app doesn’t communicate with the C5 camera. FLIR needs to hire somebody that can clean up the communication mess. I’ve been dealing with this for about six months now, I have called customer service. They have been useless simply referring me to download the app again. I have done this twice with no results. I have used their cameras for 10 years and have seen the decline in quality and service. I don’t recommend the cameras.

Developer Response
Thank you for the feedback. We will definitely forward this comment to the relevant team internally for review. Remember that you can count on us if, in case of further assistance do not hesitate to submit a ticket to http://flir.custhelp.com/app/ask and we will reach you.
Camera is fragile, App doesn’t work.
08/09/2024

olddood

The FLIR C5 camera is fragile. Don’t believe what they say about surviving a 2 meter drop. Mine hit the floor one time from 1 meter and stopped working. My old C3 cameras worked nearly flawlessly being able to transfer photos from the camera to my iPad. Those cameras died, one within 1 year the other after 2 years. I’m now using a 4th camera. The FLIR app doesn’t communicate with the C5 camera. FLIR needs to hire somebody that can clean up the communication mess. I’ve been dealing with this for about six months now, I have called customer service. They have been useless simply referring me to download the app again. I have done this twice with no results. I have used their cameras for 10 years and have seen the decline in quality and service. I don’t recommend the cameras.
Developer Response 08/28/2024
Thank you for the feedback. We will definitely forward this comment to the relevant team internally for review. Remember that you can count on us if, in case of further assistance do not hesitate to submit a ticket to http://flir.custhelp.com/app/ask and we will reach you.
App used to work well.
05/11/2024

Dswanson71
For some reason, my app now has a hard time “seeing” the camera to sync up with it. Once I go through several on/cycles of the camera, the app and my phones WiFi, it connects. By when I download all the images off the camera, it freezes in the import window. When I back out, it doesn’t have all the mages intended. To download. Figured the app needed updating but there’s no update available. Very frustrated as this is not a toy. It’s part of my livelihood and it’s proving to be unreliable.

Developer Response
We are sorry to hear that the app does not work properly and we appreciate the feedback. In order to look into this, we would need more details about it. Would you please give us a call to the number +1 (866) 477 - 3687 opt 3, and/or please report the problem at http://flir.custhelp.com/app/ask with the device, and a representative will reach you.
App used to work well.
05/11/2024

Dswanson71

For some reason, my app now has a hard time “seeing” the camera to sync up with it. Once I go through several on/cycles of the camera, the app and my phones WiFi, it connects. By when I download all the images off the camera, it freezes in the import window. When I back out, it doesn’t have all the mages intended. To download. Figured the app needed updating but there’s no update available. Very frustrated as this is not a toy. It’s part of my livelihood and it’s proving to be unreliable.
Developer Response 05/13/2024
We are sorry to hear that the app does not work properly and we appreciate the feedback. In order to look into this, we would need more details about it. Would you please give us a call to the number +1 (866) 477 - 3687 opt 3, and/or please report the problem at http://flir.custhelp.com/app/ask with the device, and a representative will reach you.
Please Hire a UI Expert
03/24/2024

Moglee
Unbelievable how many UI bugs this app has. Touch points are poorly designed, iOS design guides ignored, inconsistent behaviour and plain internal state bugs. Flur either does not have their software development process in control or they are not paying enough attention to it. So sad… and please, I am not your testing and quality control department so spare telling me I should file bug reports. I paid you and you are not paying me!

Developer Response
Thank you for the feedback. We will definitely forward this comment to the relevant team internally for review. Remember that you can count on us if in case of further assistance do not hesitate to reach us out to +1 (866) 477 - 3687, Opt 3 or submit a ticket to http://flir.custhelp.com/app/ask and we will reach you.
Please Hire a UI Expert
03/24/2024

Moglee

Unbelievable how many UI bugs this app has. Touch points are poorly designed, iOS design guides ignored, inconsistent behaviour and plain internal state bugs. Flur either does not have their software development process in control or they are not paying enough attention to it. So sad… and please, I am not your testing and quality control department so spare telling me I should file bug reports. I paid you and you are not paying me!
Developer Response 04/04/2024
Thank you for the feedback. We will definitely forward this comment to the relevant team internally for review. Remember that you can count on us if in case of further assistance do not hesitate to reach us out to +1 (866) 477 - 3687, Opt 3 or submit a ticket to http://flir.custhelp.com/app/ask and we will reach you.
Select all function no longer works
Feb 11

Kamzik11
The Latest FLIR app update essentially broke their application. There is no way to save or delete pictures en masse, it must now be individual picture by picture. The select, all function selects all photos, and provides no other option to share, save, or delete the photos. This makes the select all function useless. This needs to be rectified.

Developer Response
Hi, we apologize for the inconvenience caused, this issue was addressed in the latest update. Could you please update your App and let us know if that solves the problem?. If the issue persists do not hesitate to report the problem at http://flir.custhelp.com/app/ask and a member of our support team will reach you directly.
Select all function no longer works
Feb 11

Kamzik11

The Latest FLIR app update essentially broke their application. There is no way to save or delete pictures en masse, it must now be individual picture by picture. The select, all function selects all photos, and provides no other option to share, save, or delete the photos. This makes the select all function useless. This needs to be rectified.
Developer Response Feb 18
Hi, we apologize for the inconvenience caused, this issue was addressed in the latest update. Could you please update your App and let us know if that solves the problem?. If the issue persists do not hesitate to report the problem at http://flir.custhelp.com/app/ask and a member of our support team will reach you directly.

Bug fixes and improvements.

Version 2.11.3

Dec 9

Data Linked to You

The following data may be collected and linked to your identity:
- User Content
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Identifiers
- Usage Data
- Diagnostics