Florence Bank 4+

Florence Bank

    • 3.6 • 48 Ratings
    • Free

Screenshots

Description

Bank wherever you are with Florence Bank Mobile for the iPhone and iPad! Available to all Florence Bank customers, Florence Bank Mobile allows you to check balances, pay bills, and make transfers.

Available features include:

Accounts
- Check your latest account balances and transactions by date, amount, or check number.
Recent Activity
- 90 days of account transactions are accessible.
Transfers
- Easily transfer cash between your Bank Accounts (Person to Person and Bank to Bank accounts).
Bill Pay
- Schedule and edit your Bill Payments.
Locations
- Find nearby branches and ATMs by searching by zip code or address.

What’s New

Version 11.4.1.1

Bug Fixes
Improved Performance and navigation

Ratings and Reviews

3.6 out of 5
48 Ratings

48 Ratings

Cydzial ,

Mobile deposit doesn’t work

So I use this app rather regularly and I find it good for everything except making online deposits. Every time I try this feature I just get some red text saying “please endorse... picture of back of check” blah blah blah. This is all I am able to see without any options to take a photo of a check or anything related to depositing a check. This definitely needs to be addressed and is a pain since I have to drive a good amount just to make a deposit.

Developer Response ,

Thank you for reaching out regarding your experience. We are very sorry that mobile deposit hasn’t been working for you, however, we are confident we have a solution for this. Please email us at onlinebankingtechnicalsupport@florencebank.com or call 413-582-5448 so we can troubleshoot further.

Jake Larochelle ,

Outdated design

Love everything about Florence, but their app. Just feels slow and outdated compared to other banks I’ve used in the past. Also need to update their design on their debit cards. Need a more simplistic design, like an all blue card with just FB on it. Hopefully they can make those changes soon

Developer Response ,

Hello,
Thank you for your feedback. We are always looking for ways to improve customer experience and will certainly pass these recommendations along. If you have any further questions or concerns, please contact us at onlinebankingtechnicalsupport@florencebank.com or call 413-582-5448.

freelii ,

App no longer loads

The app used to be fine and recently it’s been having a hard time loading. (No matter how much service I have.) it will just spin forever, let me enter my login information, and then spin forever again. Sometimes I’ll get a message saying it couldn’t validate my information and to try again. I’ll try the same thing a few times and on the third or fourth time it will work. I have not been able to get passed the spinning circle this whole weekend.

Developer Response ,

Thank you for reaching out regarding your experience. We are very sorry that app has not been loading for you, however, we are confident we have a solution for this. Please email us at onlinebankingtechnicalsupport@florencebank.com or call 413-582-5448 so we can troubleshoot further.

App Privacy

The developer, Florence Bank, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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