Flour Bakery Rewards 4+

My husband had surgery and we stayed an extra night at hotel due to snowstorm. At the recommendation of a friend who is nurse at MGH , we decided to get dinner at flour bakery. We were not disappointed! The app was quick and easy to use. Making modifications to each order was simple . My husband had the turkey sandwich and said it was delicious. He loved the cherry cranberry chutney and the sage Mayo. I had the bacon sandwich with arugula - so delicious. We loved dinner so much that we ordered breakfast next day and lunch to go on the road back home to Connecticut . Ordering was easy and location convenient to hotel and hospital. And the food was outstanding. Everything tasted fresh. Definitely coming back when we have to go to Boston. And definitely spreading the word !!

Have only tried to order through the app two times and both times have had problems. It won’t let you order a latte, so that’s fantastic. Also, I selected one store location and it defaulted to another. Called the store to cancel and they told me I have to contact level up for a refund and they have no access to the data in order to either apply the money to another store or refund through the app. Brilliant. The in-store payment is the best, probably the only thing, of value in this app.

I asked for help at the store today to redeem a coupon. They confirmed it worked, and when I got home I discovered that it wasn't applied and I had been charged for the full purchase. When I contacted support they basically said better luck next time...really not sure what they wanted me to do. Will not be using again.