Fortress Total Security WIFI 4+

The recent update is a mess. First it cleared the app password and wouldn't use existing password. Had to recreate app account. Once able to see the settings it lost all labeled zones and since zone labels are not stored on the panel and only on each device's app everything will have to be recreated.

System could be so much better. Wifi app is missing many settings/options that are available on the SMS app. If you have "ready to arm" turned on which verifies status as ok of all sensors before arming it will arm but if a zone is open or a dead battery the entire system will NOT arm via wifi with no way to override. SMS app will allow you to turn off at least but WiFi app won't do anything and won't let you know what zone has an error. It should alert you which zone has an issue and allow you to override the zone and arm anyway.

Wifi app alarm alerts are not reliable and easily missed on an iPhone. They won't vibrate when phone is on vibrate or chime. An alarm trigger should be able to override phone settings and be persistent if we wish to not miss an alarm.

Timed Outlet on/off control is limited to two outlets with one on/off cycle per outlet or one outlet with two on/off cycles. Ridiculous! For example. One lamp on/off for two hours in AM and same lamp on/off for four hours in evening maxes out system so I have no control of a second lamp by timer settings and only manually can turn on/off. So much for smart home. Could be an Easy software fix!

Company does not appear to be responsive to requests or needs for app improvements.

This system could be great with software and app improvement.

I have had numerous previous communications about a serious deficiency in my alarm panel that was never fixed. Specifically if a person telephone calls the panel (spam calls) it completely freezes and remains frozen until you send arm and disarm commands via the app. I was told yesterday that the newer panel models solved the problem by blocking calls from unrecognized numbers. Regrettably they have no plan to retrofit the old panels with this solution and I was told I must buy a new panel. They only offered a small discount to returning customers to buy a new panel. This is a rip off! Why didn't they offer a retro fit to the older panels? Why wasn't I notified about the "solution" to the problem that I reported to them. I can't in good conscience recommend this product or company to others.

I noticed some users are having some issues but I have never had an issue with the Wi-Fi app. I’ve been able to remotely arm and disarm as long as I have an Internet connection. I have tried the app from an iPhone 6s and iPhone 5 and an iPhone 7 without any issues. Sometimes deleting and reinstalling the app makes a difference. Good luck.