Freshchat 4+

Name: Freshchat
Rating: 3.7 (50 reviews)
Author: FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

- 3,7 • Оценок: 50

- Бесплатно

Описание

Engage with website visitors and users on the go with the Freshchat (formerly Freshdesk Messaging) iOS app.

Freshchat is a modern messaging app for sales and customer engagement teams. A leap from legacy live-chat systems, it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users.

With the iOS app, teams can:

• Ace Conversations - View, reply to, assign, and manage conversations from anywhere, anytime.

• Know who you’re talking to - Get access to the visitor profile with details like contact information, event timeline, and usage history to make relevant conversations.

• Never miss a message - With Push Notifications, get notified when you receive replies on conversations or when a user proactively reaches out. Stay on top of messages even when you’re not inside the app.

• Enable a faster response time - Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.

8 мар. 2024 г.

Версия 8.0.1

We’re always making improvements to Freshchat so that you don’t miss a thing.

3,7 из 5

Оценок: 50

Unable to login using gmail account

I love it, can you guys fix the Gmail login? I don’t want to login with a user name and wants to use just the gmail login.

Hi, we're sorry to know that you're facing issues logging in to the app. Please write to us at support@freshchat.com with your details so that we can look into it and get it resolved. Thank you.

Full of bugs

New update doesn't even allow you to reply to the customer. It's the main reason the software exists! The Apple keyboard covers all the buttons… Come on guys ...... not to mention the long-standing problem of the audible notifications never working. Basically makes this software useless unless you're just staring at the screen waiting for a customer chat to come in.

The app stopped notifications today

This app is very unstable. It usually doesn't display notifications when you open a chat directly from the locked screen. Today it stop displaying all notifications even from new conversations. I would recommend people to not using this app as it will dramatically affect your business.

Разработчик FRESHWORKS TECHNOLOGIES PRIVATE LIMITED указал, что в соответствии с политикой конфиденциальности приложения данные могут обрабатываться так, как описано ниже. Подробные сведения доступны в политике конфиденциальности разработчика.