Garden Joy: Design Game 4+

Some issues but Great Customer Support

I have been playing since the beginning. Have finally made it to Level 40 as a supposed “Garden Legend”. Haha, wish I was a “Legend” in my own backyard as even my houseplants are dying😢. I love this game. And, while I fully agree with many of the other reviews, I have gone into the actual “chat with us” under settings and wrote long complaints about the same issues. Mostly me spending lots of my own personal $$$ on diamonds (my choice) just to win the partner/co-op challenges. I agree, people take advantage of others they know will spend money to get them the prizes to win. I now will not accept a partner I know will not contribute and have my own list of “acceptable partners” and those that slack off. 😏I also complained about certain items only obtained with gems and not coins. However, with every complaint I have written, I have received a well thought out and detailed response by the GJ support/CS team. They are listening and are making changes as soon as is possible. I thank the support for caring enough to always respond with well thought out answers. It matters that you hear us.

Good game with issues

I actually really like the game. It’s very calming and unexpectedly engrossing. The details in the art are amazing- the lighting in a scene will actually change depending on what you place in it. The more you play, the more items you can win and the more fun you have. The downside to the game is that many of the areas to decorate are absurdly generic. There is literally just a backyard and a fence that could be anywhere in the world, instead of Tunisia. But I just avoid the very generic ones, so that’s not too bad since I wouldn’t have enough resources to decorate them all, anyways. What’s really bugging me now is this friendship thing they’re pushing when there is NO WAY in the game to add friends, other than to invite people you know in real life to join the game. So I have a mostly dead friend list that’s left over from when they had clubs, with no way to add anyone new. I have all these friend gifts, and no one to give them to. So if that friend thing is what’s getting you to join the game, think again. Also, not many things in the game match. It is almost impossible to find a sofa and chair that match, whether in color, style, design or size. It can be very frustrating. The tables are usually waaaay too large for the size of the chairs, but then some of the chairs are so tiny it’s like they’re for children. Hopefully the game designers will see this, since I really do like the concept and look of the game, but would like to see it done better.

Issues with the game

Overall this is relaxing and I like it but they could use to add some things to it to make it work better. I was doing a design and had added the wishing well in one of the spots and then tapped on another and it added a wishing well to that spot too and I didn’t want one in the other spot so when i went back to tap it again to remove it like you do on all the others it would not remove it, it was removing all the other things around it so i went to where the other one was and tapped on it and it would not remove either just the other plants or things around it would be removed frustrating to want to change one or two of the items or remove it and cant. They should really have a clear icon for people to be able to clear it all out and restart the process again when they are unable to tap the icon to remove it. So i had to submit my design with two wishing wells in it that looked goofy and now gonna not get a good score because the game would not work it was like that item was froze, even tried shutting off my phone and restarted it to see if that would work and nothing. Then there is not even a way to report issues with the game or app without exiting the game or app. Please fix. Too slow at adding to the game im getting bored with it already been at the end of all the levels for months now, they can add new designs but they cant add new levels. Gonna give it another month then i will just find another garden design game to play and uninstall this one.

Developer Response ,

Hi, we apologize for any issues experienced in the game. We want the game to run as smoothly as possible. Please report this to our support team so they can check any potential bugs preventing you from removing your items from designs. You can reach them either through the app or by emailing garden-joy-support@scopely.com.