Geekay 4+

They took my money and never gave it back

I have requested a refund for a pre order that i canceled “over a month “ago and the costumer service ignored me at first then when i started sending many emails and dms they told me it will be back soon, soon when? I don’t understand what kind of company takes over a month and half to give back a refund! Never in my life i have experienced this with any other company!

Developer Response ,

Hi Demalsa, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please feel free reach out to support@geekay.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

worst purchase experience

Conclusion: don’t make the purchase from this app,

First few digital codes instantly delivered, then, they didn’t send my codes for my following purchase. I have sent several message to their stupid email, no responses. This company is not trustworthy. There is no channel to get refunds.

Btw, Customer number never picked up.

Developer Response ,

We apologize for any inconvenience you may have experienced with the delayed delivery of your digital codes.

To protect against fraudulent transactions, we may need to manually review orders that exceed certain thresholds. This process can occasionally lead to delays.

If you have any further concerns or require assistance, please don't hesitate to contact our customer support team at Support@geekay.com We're dedicated to resolving your issue promptly.

Froud and spam

At morning at 6 am I bought digital iTunes card as the day instant card I payed from my Apple Pay until now is 2 pm the gift card not delivered all the phone number they provide is fake and nobody answer , the took 200$ from me please be earful.