Screenshots

Description

Life is full of lane changes. Some expected. Some not as much. No problem, because the GEICO Mobile app is here to lend a hand if you ever need a quote, policy update, tow, or you just need to change your address. Now, when life changes lanes we’ll be right there because we’re always headed in your direction.

Not to toot our own horn but we’re the #1 Insurance Mobile App. Find out why below.

FEATURES

DIGITAL ID CARDS
The days of rummaging through your wallet, past expired gym memberships and old receipts to find your insurance ID cards are over. Now they’re always easy to access right on your phone. Access them from the app or add them to your Apple Wallet.

BILL PAY
Now you don’t have to slow your roll to pay or manage your bill. The GEICO Mobile app makes paying on the go a piece of cake, or slice of pie or whatever dessert you’re into.

ROADSIDE ASSISTANCE
No one likes being stranded in the middle of nowhere – or even in the middle of somewhere. The GEICO Mobile app lets you tap for a tow anyplace, anytime.

SUBMIT AND MANAGE YOUR CLAIM
Let’s be real - claims aren’t fun. A fender bender, crash or broken windshield can all be nerve-racking. That's why GEICO Mobile makes it easy to file and manage a claim.

GEICO VIRTUAL ASSISTANT
Ever wish you had a teeny tiny person in your pocket that you could ask questions about your policy, billing or more? Us too. Just ask the GEICO Virtual Assistant.

VEHICLE CARE
Vehicles need tender loving care too. That’s why we make it so easy to get your car serviced, find out about recall alerts, and even get maintenance reminders. It’s like a hug for your car.

GEICO EXPLORE – AUGMENTED REALITY
With GEICO Explore, you can augment your world like a futuristic robot by customizing the types of places you want to see. Find gas stations or even your own car!

NOTE: To log into your account from GEICO Mobile, your GEICO policy must:
- Be an active auto or motorcycle policy
- Not be subject to other policy restrictions

NOTICE TO CALIFORNIA RESIDENTS: See our CA Notice of Collection: https://media.geico.com/legal/privacy_policy.htm#california_residents_collection

What’s New

Version 5.12

Stop, drop, and pass the rolls! We’re excited to overindulge on carbs next week but, we’re even more excited about this new release today! Check out what’s new:
+ Want to rejoin the GEICO fam? You can now restart your policy from the app by logging in and selecting the policy you’d like to restart.

Ratings and Reviews

4.8 out of 5
2.5M Ratings

2.5M Ratings

Hi8643328 ,

Blatantly lied to make a sale

I bought a new car about a month ago, my old insurance was going to go a little higher so I called a few places to get quotes on insurance. I informed the lady I spoke with a few weeks ago what other companies offered and she gave me two quotes that sounded awesome. They came under what any other company had quoted me. What's extremely disappointing is that when she asked about my driving record, I informed her that I had a motorcycle accident about 2-3 years ago. She told me that since it was a motorcycle accident it didn't count towards automobile insurance because of the way Geico works their insurance, and I thought that was weird but since it helped me, I was glad to hear it. Now my insurance has jumped up from being told it would be 111 initially, my first payment was 117 and I figured 6 dollars was absolutely no issue to complain about. Now it has jumped up to 137 a month because my motorcycle accident counts, as I thought it should. 137 is higher than what other companies offered me for very similar packages, while including that motorcycle history. Your employee blatantly lied to me in order to make a sale, by telling me that Geico treats motorcycle history differently.

can I use the app now? ,

Not easy to navigate

My policy was about to be canceled because the expiration date on my debit card has changed. When this happened in June I updated the account for all of my bills and online purchases. Including Geico! I had assumed my bill was being paid automatically as it had been in the past and there’s absolutely no reason it should not have been. But I received an email that I was about to be canceled so I logged onto this app.I went to pay my bill and I noticed popped up that I must change the expiration date. Easy enough right? No no no no no no no not easy at all! I repeated this psycho about seven or eight times where it allowed me to change my expiration date and then I went in and clicked pay bill and it said the expiration date has expired change your expiration date and I played goofy again and again and again!!! I went to the settings but I couldn’t find payment methods. I finally found something that gave me the option of a credit card or checking account but not the option to change the expiration date on my debit card. Finally by random and I mean random not intuitive clicking and clicking through and clicking through I came to a page that allowed me to put in a new expiration date. My bill has been paid the entire process took me about 20 minutes. I gave you another couple minutes of my Saturday to write/dictate this message in hopes that you improve your system for other customers. Thank you

DJ Gadget NL ,

Amazing

My mind is honestly blown. I called because of a incredibly minor error on our policy, my last name didn’t reflect my name change after getting married, and I wanted to make sure it matched my license. I called Geico’s number from the mobile app, due to me calling from the app all of my info was automatically available to the representative, SUPER convenient. There was no wait time (I known thats not always possible but I’m very happy about it) the representative was professional, knowledgeable, and quick. Most importantly he was in a fantastic mood, and really seemed to enjoy his job, from a customer standpoint this was my favorite thing about this call, it was so refreshing. He changed my last name to the correct name and sent out new Vehicle ID cards and I was off the phone within 3 min. I have honestly never experienced customer service this helpful and efficient!!!! I only wish I asked his name because if I knew it I would be calling Geico to talk to a manager to tell them how great this employee is! I am new to Geico, and all I have to say is so far so good!! Thank you so much for making this easy!

Information

Seller
GEICO
Size
186.2 MB
Category
Finance
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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