GemLightbox 4+

Great concept needs some fine tuning.

I’m using this with my brand new gem lightbox
I prefer the black background with the eclipse attachment, I seem to get sharper images on that however I really struggled to get crisp clear images on the white background even with my iPhone 11 Pro Max.

Also just now an update was available to adjust the camera setting for iPhone 11 however I am upgrading to the iPhone 12 max pro this week and it seems as if their updates are a year behind Apple releases. Hoping they release an update I upgraded my phone in hopes that the better camera would help give me better quality images however if the app is not up-to-date with my phone version wondering if it was a waste?

More improvements

I'm a regular user of this product and there are some suggestions I think others will also enjoy. Can you add a percentage how much zoom I do so I can keep subsequent images and video that same zoom amount? Also there is bug where when I am taking a picture and have set my tint to zero and press gallery then I go back to taking a photo/video the tint goes back to like +4 etc. I tried turning the tint beta off but that causes my photos to still be too yellow so I have to go back and turn tint back on and manually set it to zero on both levels. Also this new update has messed up my Bluetooth connection with both turntable and aerial. When I press to record the table doesn't move but the timer does, so I have to go back and disconnect and reconnect. That Bluetooth issue never occurred before this update. Otherwise this a cool product and I enjoy using it. But the above mentioned points are annoying to deal with.

Good but with room for improvement

Good app and it really does help me take better pictures, but I wished there was more control to keep the contrast and clarity while still increasing the exposure. It is still difficult to get a white background without washing out silver jewelry. I still need to correct this on photoshop. I would also be nice to be able to take a video without the turn table. I only have the solar turn table that comes in the basic package, and I cannot use it with the app.

Developer Response ,

Hi FBDesigns! Thank you for your feedback. We appreciate hearing from our jewelers :)
I would suggest to use the auto-brighten filter as this will automatically put your silver jewelry on a perfect white background without washing out the silver jewelry. This should fix the issue for you :)

Our team is also currently working on a contrast bar for jewelers a higher level of control for their photography. This is scheduled to be released by Q4 2020.

Just a note that the GemLightbox Application will still work with the GemLightbox stand alone kit for capturing still images. For perfect white background videos, you will need to use the GemLightbox Turntable with the App.

If you have any additional questions, please feel free to contact our support team at support@picupmedia.com. We are always happy to help!