Gentler Streak Workout Tracker 12+

Wanted to love it and back together!

Paid for the subscription and in the beginning it worked fine, but after a few workouts the app just kept spinning when trying to save the workout. Contacted customer support and I was advised to restart my watch. I went along believing it would work only having to restart my watch ( an ultra btw ) after every workout. I contacted support again only to have them ask me to use the Apple fitness application which I do not like using because the problem persisted and they had a poor solution for it. The only good thing out of this ridiculous journey is for me to find another app is very consistent at a reasonable price that provides accurate workout details and plays well with the fitness and health apps. I also learned to not trust the editors choice and app of the Year recommendations from Apple at face value. If you are reading, please try these apps out for at least 2 weeks before subscribing. UPDATED 2/26
World class support!
The app devs and support staff worked tirelessly to fix the app and with a quick update the app is working flawlessly. It is by far the best and most reasonably priced fitness app out there. The features in the app for the iPhone and Apple Watch are refined and accurate. Well done. You have one happy loyal customer.

Still needs a bit of work

UPDATE: We still aren’t getting anything to show our steps as activity in this app. That’s a critical issue here. We shouldn’t have to log our daily steps as workouts to record the activity. I’ve tried doing this to have a more accurate picture of wellbeing and actually have the app saying I’m overreaching when it’s not that hard to walk throughout the day, taking breaks in between. Developers need to find a way to work this into the algorithm for the app. As it stands it seems that while other apps ignore the need for customization based on individual abilities/needs this app ignores the need to have basic data at its core. We need to meet somewhere in the middle here ASAP.
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I like the app but there are area it needs work; 1) The new Wellbeing tab and syncing with Health is good, but why doesn’t it show our steps? and why aren’t our streaks reflecting our walking throughout the day? This needs attention ‼️ 2) I’ve had to edit sleep in other apps as it over estimated my time sleeping. But then this app shows “Insufficient data” under the Wellbeing tab.🤨 The day is there? I just corrected it so that the record is accurate. This shouldn’t be a problem. 3) One of the reasons I’ve liked this app is the ability to do things at our own pace. I don’t like the “reminders” about exercising or losing a streak. A streak shouldn’t rely solely on workouts but also steps. See point 1.

Developer Response ,

Hello,

thank you for taking the time and leaving a review. We are indeed a work in progress. 😊

1.
a) Steps may become a part of Wellbeing if we find a sensible way to include them.
b) Your heart rate is the base for the TRIMP formula, which lies at the core of our algorithm. When you don't track your workout, we get very scarce feedback on it; therefore, we cannot estimate the toll it took on your body. The same goes for steps that appear as exercise minutes (if you use Apple Watch). We take it into account, but since heart rate data is not dense, we can't tell the strain it had on your body, therefore the effect on Activity Path is most probably not as great as it would be with full data. The Apple Watch reads your heart rate continuously every couple of seconds when tracking a workout, giving us great data to work with. When you are not tracking, your watch reads your heart rate every 2 to 5 minutes, getting up to 20 readings per hour at best.

2. This was a bug that was removed with the next version. If the problem still persists, please send over an email to support@gentlerstories.com and we will have a look into it.

3. Reply in the 1st point covers this. I agree this would be optimal, but it would not be backed with data, which then makes it messy. You could insert walking activity by hand, and do an equivalent of distance, and estimate your efforts with RPE. However, this is not optimal and we would suggest tracking as many workouts as possible, and with that getting quality data in, so we can guide you best as we can.