Georgia Natural Gas Payments 4+

If you want to bang your head on the wall of anti-user experience, download this app. I have had similar issues with the app not accepting my SAVED payment information i have had for years. It just stops working and then you have to call and go through their western union process or mail a check. And when you call be prepared for the automated system to say “if you want to hold, just stay on the line...” then annoyingly repeat, “Im sorry, i didn't get your response”. YOU TOLD ME TO STAY ON THE MOTHERFN LINE! ANNOYING. Anyhow back to this terrible app. A development intern from GA tech could make a better app. I uninstalled and reinstalled, but I'm sure by the time my next payment is due, the app will break again. So much for convenience, they rather get that extra $1.75 then make a good app.

The real reason this company will not get devs to fix “the payment bug” is simply cause they don’t want it fixed. It is done this way to force those who want to pay by debit/credit to use the payment number which they tack a fee if $1.75 on each payment. They make extra $$$ off those fees. It adds up. Easy additional income.
Maybe we should start charging them for the waste of time & bandwidth using their sorry app.

I have a lot of apps that I use for various accounts and they work just fine. But this app NEVER allows payment. All of my information goes in, it recalls the proper bank information, yet when I get to the end and hit “make payment” it I get “the application is unavailable. Try again later!” I’ve tried at different days, different times of the day, always the same. And I have to get all the way to the end fit it to tell me that. Absolutely worthless app!