giga! Best Telco in an App 4+

Name: giga! Best Telco in an App
Rating: 4.3 (58 reviews)
Author: StarHub Ltd

StarHub Ltd

iPad용으로 디자인됨

- 4.3 • 58개의 평가

- 무료

설명

Experience the Best Mobile Service with giga! Your Ultimate eSIM App for Apple iOS

giga! 5G Feels Good. Connect seamlessly with giga! The ultimate mobile service on 5G eSIM that gives you more control and flexibility. No Contracts, Big rewards, and the best eSIM app for international travel.
• Enjoy 5G nationwide with giga eSIM, now available on all giga plans - perfect for those looking for a 5G plan in Singapore
• All giga plans come with 5G + eSIM + Free monthly roaming - your essential travel eSIM companion
• Freedom to Choose: Our contract-free, SIM only plans let you pick what fits your needs, and change whenever you wish.
• Real-Time Tracking: Stay in control with real-time data usage tracking. There are no excess fees and no bill shocks with giga!
• Free Rollover Data for all plans: All giga plans come with free data rollover. Unused data gets automatically added to the next month, so you get the most out of your data plan.
• #gigaSurprises: Be surprised and delighted with exclusive bi-weekly deals and rewards you can redeem straight from the app.
• Stay Informed: Dive into the gigaBlog for insightful articles, tips, and tricks to get the most out of your mobile experience.
• gigaRoam with Ease: giga lets you roam across various destinations with affordable rates. Explore the world without worrying about bill shock or excess charges. Perfect for those needing an overseas data plan.
• Accessibility for All: We cater to everyone! giga includes features like text-to-speech and adjustable text size for a user-friendly experience.

Download the giga app today, your go-to telco app, and enjoy the best #gigaexperience.

2024년 10월 26일

버전 4.8

5G eSIM Support on Apple devices - The giga app supports 5G eSIM, providing you with enhanced connectivity and speed on the fastest network.

Free Monthly roaming - We have upgraded all giga plans with free roaming forever, at no additional cost.

Free Data Rollover - All unused data from your current plan will automatically roll over to the next month.

Bug Fixes & UX Improvements - Based on user feedback, we have made a series of user experience enhancements to ensure smoother app performance.

4.3/5

58개의 평가

Good value for money!

The GIGA package is hard to beat! It runs on StarHub networks so robust and comprehensive. The only thing missing is VOLTE. Hopefully this will be an added benefit in the near future!

Thank you for your review and we’re glad that you’re enjoying your #gigaexperience! We love receiving such feedback from our happy customers! Also happy to share that VoLTE has been introduced for all customers free of charge since Sep 2021! ~Pamela

Completely Unprofessional Service

Probably the worst experience I’ve ever had. I was told that my SIM card would be delivered once the driver has called me within a specific timeframe and sees a form of ID to verify my identity. Not only did the driver not call at all, but he just handed it off to someone who happened to live in the same gilding as me without any verification. When I received notification that it arrived, I had no idea where it went. I spent almost two hours waiting for customer support to address it. The driver then called my American number instead of the local one I provided to avoid international call charges. This change was done earlier that day (which another 2 hours because the app wouldn’t let me do it myself) and was assured by the agent yet clearly it did not work. Luckily I was able to find my package, but I’m horrified that the driver just gave it away to someone else. giga! also never apologized or even acknowledged the whole ordeal. Once I let them know I had the SIM card, there was absolutely no response. The entire exchange was done through Instagram DMs so I can see that my messages were seen and just ignored. I’m appalled and shocked by the unprofessionalism that giga! exhibited.

Hi hi Qing Yi, we're sorry to hear this regarding the external delivery team do rest assured I have already highlighted this to the team for improvements. Do in the future ensure you insert a local correct number to avoid international call charges. Glad to hear that you have received your giga SIM :) - Leera

Bad Data Roaming & Subscription

This plan is both good and affordable for use in Singapore. However, one major drawback is that I cannot resubscribe to a cheaper promotional plan. Additionally, I would recommend others to purchase an overseas SIM card for data usage instead of relying on the gigaRoam plan. When I used it in Hanoi, I experienced frequent disconnections, with approximately 90% of the time being disconnected.