HighLevel 4+

I LOVE HighLevel. I only wish they had the ability to cc or bcc contacts when emailing them. And the ability to automatically followup with contacts in the same email thread. These are the ONLY features that are keeping it from behaving like a CRM. These two snags are the only reason why our company continues to use Close as a CRM even though we’d rather transition fully to HighLevel.

I also wish that their mobile app could support the ability to allocate contacts to Workflows and make it easier to edit the Additional Info section of a contact’s profile. Currently we are unable to do this on mobile.

I hope this review doesn’t come across as negative because I do love this tool and company. It is because we love it so much that we are aware of the few flaws it has.

GHL is great for scheduling and tracking campaigns but I am having trouble seeing value in the email service. This is a pain because I now I need to cancel mail chimp because I don’t want pay two two bills but mail chimp integrations are WAY better. PLEASE GHL improve your email tech!! The emails do not save as you are building them and lack so many basic design options. It’s like using a rudimentary version of elementor. But that’s it so basic. The auto save is so counterintuitive for 2024. No one used to a certain level of tech wants to step it down and go low level. No one investing in their business wants an app that makes things harder and less streamlined. We want to cruise easefully as we work and get things done efficiently and most importantly with style that makes and impact! GHL is not offering this in my opinion and needs help. The last email I worked on for three hours and lost everything! The padding between boxes is 12px on all sides so I have to reduce the darn padding because it causes huge gaps in emails and looks ridiculous.

As far as this phone app, notifications don’t clear after I read messages and yes, I check all locations.

Please improve these things and I will up my stars. Thanks

By far the best business tool I have in my arsenal. The challenge with small business is you as the owner wear multiple hats. Event Hawk help me with the most important one …. Customer service.
Event Hawk has helped me get clients that I never knew I was missing.
A lot of customer window shop … event Hawk helps the window shoppers come in and look around and more times then not they end up booking.
Event Hawk has helped me get an edge over my competitors but helping me stay in communication with my customers.
Hands down best business move in a long time.