GoPro Quik: Video Editor 12+

Old Version 100 times better. I had purchased the older version with no flaws. Old thing I wished it had more in the editing then shortly after the new version came out practically forcing you to have no choice to switch if you did not want to be annoyed with the pop up suggesting to switch. Now when using old version the pop up to switch comes up every time you person a task and then crashed the app. Restarting the app does not let you lose the work. So I decided to try the new one. I like it but it requires more purchase which I was not ready for. I then decided to purchase to allow more feature and it crashes or says there is a problem. They also are driving to subscribe to Go-pro which will also nickel and dime you. So I went back to old version but the annoyance is unbearable and I am thinking completely move on to someone else’s app. Thus far no help no support no we are sorry for your experience. They took 10 steps back not to say the new app has noting intuitive . I normally don’t write bad reviews but now I just cant help it. They really upset me.

There is information on the free and paid features of the Quik app at https://community.gopro.com/t5/en/GoPro-Quik-Free-vs-Subscription-Features/ta-p/1028709 that you may refer to.

I do most of my editing on separate apps just because this app doesn’t offer what other apps can offer. I haven’t found a way to take clips from separate videos and mix them around. If you’re making an edit, it has to be in chronological order of when it was recorded which sometimes takes away from the idea of an edit where I’d like to put some stuff I recorded after the first recording to throw in there in between different segments of the first clip. It all has to be in order as far as I’m aware, so I’d hope they consider fixing that in the future. I also can not download any video longer than 5 minutes. Obviously I can work around this by removing my SD and using a computer, but when on the go this is extremely annoying. I read online and someone posted this problem months ago and there’s still no fix which is extremely concerning as an owner that no fix has been found for a couple month old problem that may have even been around even longer than that. Also when tilting my phone sideways when re-watching a video, my app freezes every single time and needs to be restarted. Apart from these problems I guess the app does its job. Worth $50 a year? Maybe not considering these simple bugs will probably be on this app a year from now. Will I continue to use it? Yes. It still captures amazing footage and makes it easy to obtain MOST of my content right on my phone with a quick download. I hope the download bug gets fixed real soon though.

We'd like to gather more details so we can help you best. When you get the chance, please connect with us through the GoPro Support Hub at https://community.gopro.com/. Please indicate that you were referred from the Play Store.

Honestly this tool set is cool for what it is, but there’s so many limitations. The unlimited cloud space I think is a lie, due to the extreme throttling that I have experienced, I have fiber at my house with upload speeds close to 10 gigs, and leaving my phone plugged in overnight not one video will upload to the cloud. I guess it’s unlimited, but good luck getting it to their servers. For some reason this app takes up so much space on your phone, I have three videos using the tool and it was logging close to 15 gigs, it was frustrating at first because I didn’t understand how I had so little space to take more videos. Finally my last complaint is that quick has a limitation of how long their video format can be, I think it’s to under two minutes and 30 seconds, I do understand that they want quick TickTock, Instagram like videos, but to pay money for an app that controls how long I want to make my videos shouldn’t be up to the manufacture of the tool, in my opinion.

The tool is stupid easy to use, and I think the transitions do make a quality product, but all the reasons that I listed above has forced me to cancel my subscription. I am also frustrated that there is not an online portal to view your uploads, you can only view through your phone app, which makes me believe that the unlimited call cloud offering is more of a bait and switch than anything.

We'd like to gather more details so we can help you best. When you get the chance, please connect with us through the GoPro Support Hub at https://community.gopro.com/. Please indicate that you were referred from the App Store.