Gopuff Driver 12+

The base pay it’s crazy low

I been doing gopuff for 2 years in Philadelphia. They basepay it’s crazy low . We only depend on tips and half of the custumers don’t give tip . Regardless of the matter let’s say I get 2 deliveries and the base pay it’s only $4 . Always the same or less . Another order I get 5 deliveries and the base pay was $4.51 for 5 deliveries. The same as if I was getting 2 orders . They system it’s bad . They definitely getting over on they drivers and that’s not good for the people that work hard to make sure y’all company stay working and running and they barely give promotions . Barely what can get worse than working on a holiday and u don’t even get a promotion smh . Definitely been working grubhub and doordash more often I make a lot more and they basepay at least add up . Gopuff need a class action lawsuit in Philadelphia any lawyers Reachout to me they deff getting over and we going to adress that . Y’all been warned this company need to get it together and the way they pay they drivers a lot of people complaining already and the next step it’s court . We work too hard ti get pay $1 for a 3 miles delivery average. Just crazy !!!

HIGHLY DO NOT RECOMMEND!

I worked for gopuff 2 months and here is what can i say about this company: 1: Their customer support is absolutely pointless and terrible. i had problems with the orders and every time when i was going to cancel them (because someone else picked it up, not because I didn’t want them) i had to text to the customer support agent in online chat and then they sent you to the other support through the call (but anyway at first you have to text them first) and there you also should wait until they decide CAN you cancel this or NOT 2: They pay you approximately 3$ for one delivery and if you get 3 or 4 deliveries, they pay you somewhere around 4-5$ (base pay) 4-5$ FOR 3-4 ADDRESSES, ARE YOU SERIOUS?! 3: I worked in Los Angeles and sometimes i delivered orders to Beverly Hills or somewhere to the mountains and everytime I lost my internet connection, so I took a picture and drove to area where i got connected and then marked orders “delivered” and they just deactivated my account, I wrote them and explained my situation, they just ignored me (it happened a few times) My stats is: Acceptance rate 100% Delivered on time 98.8% Completion rate 100% And 0% issues with the orders So they just deactivated me for absolutely no reason, I promise guys i will write the same review in each service where i can find you And I’m going to discuss it with my lawyer TERRIBLE COMPANY, DONT TRY TO WORK WITH THEM GUYS, DONT WASTE YOUR TIME!!!!

Developer Response ,

Hey there. We sincerely appreciate your feedback and understand your frustration. We will forward this to our team so we can make future changes and improve your experience as a partner. If you have any questions at all or have any other feedback you'd like to share, please reach out to us at partners@gopuff.com. - AN

THE WORST SIDE OF GOPUFF

I've been working this app 2 years ago, it was amazing, 22 dollars an hour, bonus every week, fair tips and trips, so later on, GOPUFF got on everyone eyes, they started to screw up, they took the hours away, they took the 22 dollars, they took the bonus, adjustments, longer trips without tips, management in every facility think they are your boss cause they talk to you in whatever way and they don't give a Fk, they do the want people standing out of the building or inside, they took the chairs from facilities, the restrooms are locked, if your order got canceled you don't get paid basically you waste your time and gas, GOPUFF IS BEING STEALING ALL TIPS, I don't understand how a great company just became worse, plus for whatever reason your account can get cancelled or you kicked out from them, if they realize is not your fault there is no compensation, anyway gopuff drivers are not employees and gopuff make the rules and break them too, it's better having Uber than GOPUFF, at this time there is no way for this company to be as good as it was before, they don't want happy drivers is just disrespecting in every way to drivers, I'm talking based in my experience, I couldn't give 0 stars cause there is no way....... There is more stuff I was just quickly explained.... I wish they go back to the way they were before, they used to be the best and now is the worst and cheapest delivery company...

Developer Response ,

Hello. We appreciate your feedback and understand your frustration. We will forward this to our team so we can make future changes and better your experience as a partner. If you have any questions at all or have any other feedback you'd like to share, please reach out to us at partners@gopuff.com. - AN