GoRetire 4+

*Face ID Solution Here*

If you’re Face ID doesn’t prompt, I figured out the solution: Reset Location and Privacy: Settings | General | Reset | Reset Location and Privacy. Open app, the Face ID icon will NOW be there (it was never there before). Type username/password | Login. The app will NOW prompt to use FaceID. When you renter app the second time, the iPhone will also NOW prompt to use FaceID. After that, FaceID will work normally. The issue is with the app. The app unnecessarily requests permission for Face ID (which is why the iPhone asks on the second login) BEFORE it will allow iPhone to prompt for Face ID. If the app never prompts, the iPhone will never prompt nor ever have Face ID as an option in the iPhone settings.

Developer Response ,

I am sorry you are having trouble with using FaceID with our application. Our application is coded to support FaceID and TouchID, so if something is not working we'd like to get that corrected. If you can send an email to isalisbury@epicrps.com, I would like to personally work with you in understanding why it doesn't work in your situation.

Great App

Great app that allows you to take control of your account and request the same transactions available on the website. Developers are very responsive when there is an issue to restore full functionality quickly. Highly recommend using the app to quickly access your information.

Easy to use

I’m not looking for much in a 401(k) app: I want to quickly and easily see my balance and a snapshot of my account. This app delivers that..and looks pretty, too!