Screenshots

Description

ONLINE CHECK IN

See estimated wait times at Great Clips hair salons near you. Check in from anywhere to save your place in line.

Tap the Check In pin, pick your salon, enter your name and phone number, and tap Check Me In – no login, email, or profile required.

Let the salon know when you arrive.



ESTIMATED WAIT TIME

Estimated wait times assume you are getting the next available stylist. You can request a stylist upon arrival at the salon but your wait may be longer.


For safety and privacy reasons, we do not publish stylist schedules.



PROFILE BENEFITS

Haircut reminder feature
Save your favorite salons

What’s New

Version 4.10.1

Bug fixes

Ratings and Reviews

4.8 out of 5
38.9K Ratings

38.9K Ratings

S911S ,

Service

I have been going to the Winchester store since they opined. Prior to that I went to the location in Tullahoma next to Peebles. At BOTH locations I was ALWAYS greeted when I walked in, and told about how long the wait would be. The wait was NEVER longer than I was told when I arrived. I have gotten to know several stylists over the years and we keep up to date on events and families during visits. I LOVE the app and the convenience of checking in. I wish there was a way of knowing what stylists are working that day. There are a couple that I have gotten to know but they are off when I come in. I understand there may be a safety issue with posting names. It would just be nice if I could go when my favorites are there. However, EVERYONE is friendly and professional. I wouldn't think of going to a different salon.
{{{ GREAT JOB EVERYONE }}}

Ritchhart ,

Pitiful if your blind

Its pathetic that I as a blind person cannot use the app because of how poorly created it is. I should not need a sighted person helping me every time "I want to make an appointment" On "MY PHONE!" Please, will someone hire some blind people with apple devices and have them beta test this with voiceover? If you don't know what I'm talking about, settings>General>Accessibility>Voiceover. Or, Just ask Siri to turn on Voiceover. Its an accessible feature for the blind and low vision that allows someone like myself, to write a poor review on apps like this that lack a lot from mislabeled buttons to not even having the check-in button anywhere within reading range of my phones accessibility features to pick up when I'm moving my finger across the screen. Not trying to rip into yall, but too many businesses make excuses as to why they don't make things available for everyone including the blind. Too much money, would ruin the layout... I'll just say this now. Its cheep. Also, theres ways of doing it that will not kill your layout. There is a lot of blind folks out there who are computer programmers who work along with sighted computer programmers, especially at Apple. Look at a lot of apples products for a day with your eyes closed, and just using voiceover on your iPhones. Now, do the same thing with your app and you'll see what I mean. Please, I beg of you to fix this.

Developer Response ,

Thank you for your feedback. We know that most of our customers are connecting with us through technology and we are working diligently to provide an accessible solution for all of our customers. We also thank you for your patience as we work through this process.

rachael_9667 ,

Great service but app needs some tweaking

I have visited the same salon for years, but only recently started using the app. I don’t know if it’s saving me time or mostly saving them time, but one thing that is desperately needed is a way to request a specific stylist. In our case, it would be helpful to AVOID a specific stylist who was horrible to my young son, made him cry, flatly refused to read or replicate his previous haircut instructions and instead grabbed a pair of clippers and shaved massive amounts of hair off before I jumped up to stop her. She was extremely rude to me when I was nothing but pleasant to her, even as she was condescending and argumentative.

There needs to be an option to select “first available” if a customer doesn't care who cuts their hair or a drop down list (of each stylist working at that time) so customers can request to wait for one in particular. We won’t be back until that function or option is available because I value my family’s well-being and intentionally inflicting trauma on them isn’t ok. Great Clips might operate on the idea that “anyone can do it” but the truth when dealing with the uncertainty of human attitudes and abilities is that not everyone will.

Developer Response ,

We are sorry that this was your experience. If you would like follow up, please email jeanne@greatclips.com or call us at 800-473-2825 ext 3. We will contact you and forward it to the franchisee as well. Thank you Rachael.

Information

Seller
Great Clips
Size
91.4 MB
Category
Lifestyle
Compatibility

Requires iOS 12.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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