Sport Clips Haircuts Check In 4+

Good, but not great

I like that the app will show you wait times at all local locations, but it still needs some tweaks. 1) I’ve been bringing my son here since he was about 10, but each time I come, even though I’ve changed the info in the app from mine to his, it keeps displaying my name as being on deck. 2) I wish the stylists names were listed in the app. We normally chose 1st available, but sometimes you can’t tell until a few days later if it was a good cut or a bad one. If we could look and see who cut his hair last, that would be helpful. 3) I don’t understand why the clip notes are not kept in the app or shared with different locations. We have moved, but keep having to travel back to our original location to get the same cut.

But I like how easy it is to check in. So for the most part- well done Sports Clips!

My experience

This is only my third or fourth tyme coming here in a row but it’s a guarantee not to be my last. I just got done working a 60+ hour work week; I’m tyred; beat; drained; all the above aggravated and just want to go home and question lyfe in general. However I need a haircut. Well I come to Sport Clips; the Cartersville location just to find out my stylist Kay; who is INSANELY great; personable and professional...is on vacation. How dare she rite?!?! Lol. So to the parking lot I go feeling defeated and broken just to turn around and go back in WITH my girlfriend who rather strongly convinced me due to the fact of her being tyred of my constant bitterness over my unruly homeless man-esq mop. So I flipped a coin and picked Autumn to tame the slowly turning gray mane that lies upon my giant melon of a gourde I call a head. Look; I don’t know the hiring process for this house of hair but I think they must have to be dipped in gold!!! She did an amazing job! I’m a child of the 80s so I am absolutely particular about my hair. I grew up on Guns N’ Roses; don’t judge me. Due to Autumns’ professionalism and just all around awesomeness; I’m no longer apprehensive when Kay abandons me. Everyone that works here deserves a raise and cake. Cmon; who doesn’t like cake?

Not a problem

Not sure why others have had problems. App works fine, doesn’t really need all the bells and whistles. It’s straightforward and it functions as it should. Not the apps fault of stylists are done faster or may take longer. That’s the human element that really can’t be de-bugged. It would take away from customer service just to have a stylist update while they are with a customer. They can’t constantly run to the computer every 2 seconds to update their time. So what would you have a time frame within 5-10mins or good service. I choose the latter. I guess a picture of the stylist would be great so you always know who you have, that did confuse me once when I thought I had my normal stylist which I didn’t have under my favorite yet. Other than that it’s great. Bug adjustments as normal and updates are always coming out so thank you.

Developer Response ,

Thank you for sharing this detailed feedback with us! We appreciate you using our app for your haircut experiences.