Sport Clips Haircuts Check In 4+

I like that the app will show you wait times at all local locations, but it still needs some tweaks. 1) I’ve been bringing my son here since he was about 10, but each time I come, even though I’ve changed the info in the app from mine to his, it keeps displaying my name as being on deck. 2) I wish the stylists names were listed in the app. We normally chose 1st available, but sometimes you can’t tell until a few days later if it was a good cut or a bad one. If we could look and see who cut his hair last, that would be helpful. 3) I don’t understand why the clip notes are not kept in the app or shared with different locations. We have moved, but keep having to travel back to our original location to get the same cut.

But I like how easy it is to check in. So for the most part- well done Sports Clips!

This is only my third or fourth tyme coming here in a row but it’s a guarantee not to be my last. I just got done working a 60+ hour work week; I’m tyred; beat; drained; all the above aggravated and just want to go home and question lyfe in general. However I need a haircut. Well I come to Sport Clips; the Cartersville location just to find out my stylist Kay; who is INSANELY great; personable and professional...is on vacation. How dare she rite?!?! Lol. So to the parking lot I go feeling defeated and broken just to turn around and go back in WITH my girlfriend who rather strongly convinced me due to the fact of her being tyred of my constant bitterness over my unruly homeless man-esq mop. So I flipped a coin and picked Autumn to tame the slowly turning gray mane that lies upon my giant melon of a gourde I call a head. Look; I don’t know the hiring process for this house of hair but I think they must have to be dipped in gold!!! She did an amazing job! I’m a child of the 80s so I am absolutely particular about my hair. I grew up on Guns N’ Roses; don’t judge me. Due to Autumns’ professionalism and just all around awesomeness; I’m no longer apprehensive when Kay abandons me. Everyone that works here deserves a raise and cake. Cmon; who doesn’t like cake?

For years this app to worked amazingly well it would tie into the interface in the store you would be put into the queue. It would give you an approximate time to arrive, which was incredibly accurate. They did an update a few months ago, and according to the store that I go to, this did not affect every sport clips, but it certainly has affected the branch that I go to the app will tell you to be there in 40 or 50 minutes and you’ll show up 10 minutes early the app shows you’re still in the queue when you get to the store.

Reality - It’s a two hour wait and when you look at the TV screen inside the store it says two hours you hold your phone up right in front of it it says 10 minutes and they’re not gonna touch you for two hours and they can’t reach corporate. Corporate has not responded to them. The developer of the app won’t return their phone calls. the store manager asked me to give them a one star review and put in the comments the problem because they couldn’t get any action. I feel so sorry for this franchise owner - corporate won’t even take their calls. Crazy!