iPhone Screenshots

Description

Features:
- Online Check In - view current wait times for your nearest Sport Clips store.
- Request favorite stylist - look to see which stylists are working and choose a specific one.
- Save your favorite store and stylist to save you even more time when you check in.
- Receive haircut notification reminders, just set your preferred visit frequency and we will remind you when it's time for your next MVP Haircut.
- Guest Check In - Check in yourself and guests.
- Guest Only Check In - Check in for someone other than yourself (ex: child).

What is Online Check In?
Sport Clips' Online Check In lets you "Get in line, online" for your next haircut. After you check in, you'll receive an approximate time for your haircut so you can wait where you want before you head to the store.

Why should I use online check in?
We always take walk-ins, so you don’t have to check in if it’s not for you. We want to make your next haircut as convenient as possible, and using the online check in system allows you to get your name on the line up so by the time you arrive at the store, you’ll be “at bat” or “on deck” for your haircut

How does online check in work?
Download the app. Go directly to the main check in page, allow Sport Clips to find your location (or enter your zip code), and select your preferred store from the map, then click the “check in” button. The first time you check in online, you will be asked to create an account.

How do I know what time to arrive at the store?
After you complete the check in process, you’ll be given an approximate time to arrive at the store. So, depending on where you are and how far you are from the store, make your travel plans accordingly.

What do I do when I get to the store?
Once you arrive, check the wallboard mounted near the front counter and look for your name (first name, last initial) and let us know you have arrived by quickly checking in at the check in kiosk – or let the team members know that you have arrived. Then, have a seat and you’ll be up soon. If you don’t see your name, be sure to ask for a Stylist to verify your online check in and make sure you’re officially in line.

What’s New

Version 1.26

Stability improvements

Ratings and Reviews

3.0 out of 5
375 Ratings

375 Ratings

Daynotniteperson ,

Stylist at Sport Clips Myself

As a stylist who works for Sport Clips myself, the idea of the app is helpful, it’s not 100% quite yet but it does work and it is helpful. Sometimes it will give you wrong wait times (not by much) or sometimes it won’t let you check in, but feel free to give us your feedback and we can let our owners know! I love how it especially gives you wait times for specific stylists but it won’t let you choose that stylist if they have over a two hour wait time (which is fair because our stylists need time to breathe!) also, if your stylist does not get their until a later time it will NOT let you check in with them until they clock in, your best bet is to walk in about 15 min before that time they are scheduled and say you want that specific stylist and the stylist should assist you and you should be in no time :) Has a few kinks, but don’t worry.

Love lyft 77 ,

Poor app and bad at reducing time to wait

This app is terrible. I have it a 2 star rating because the tech works properly but as far as cutting down on your wait time it’s BS because as I write this I check in to the store on 96th street in Indianapolis and have been waiting 45 minutes since “my stylist was ready” according to this app. On top of that somehow there are still another two people in front of me and the hair stylists are just shooting the breeze with each other. No sense of customer care or efficiency here. It’s Saturday and this stupid needs to work on their staffing. There are three people with one training. They should probably run training days when it’s not the busiest day and time of the week. Just some feedback from an upset customer who likely won’t be back.

Developer Response ,

Hello, and thank you for sharing this feedback. We are sorry to hear about your experience, and we would like to address this. Please reach out to us at goodtobeaguy@sportclips.com with the location you visited and details that way we can follow up and resolve for your next haircut experience.

rcc1956 ,

Missing Check-In

I attempted to make a remote check-in through this app. The time was confirmed on my iPhone screen. I kept the screen open so that I could show the stylists in case there was a problem. I arrived at the time recommended by the app, but my name was not on the local check-in list. The stylist wasn’t terribly sympathetic about this and mentioned that they have nothing to do with the app. I had to reregister and that put me at the bottom of the queue. It appears that the online check-ins are not being synced with the local store’s check-in. This is a big negative! While I like the service I get at Sports Clips, I’ll just call instead of using this app!

Developer Response ,

Thank you for sharing this detailed experience with our app and feedback. We would like to look further into this to address and resolve this issue, please reach out to us at onlinecheckin@sportclips.com with the date, Client name, and location you were trying to check into. Thank you!

Information

Seller
Sport Clips, Inc
Size
59.4 MB
Category
Lifestyle
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
Rated 4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
© 2018 Openspend Inc.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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