Total Connect Comfort 4+

App works great. Would be 5 stars if you could export and import schedule. Ability to export normal schedule before editing for vacation or other event. Also very much needed for sites that have more than one thermostat. I will keep asking for this till someone listens. Give us option to not even show microphone, who is that lazy? Last update has caused latency with app, was spot on before. Very nice to be able to see if fan is running now. After icon update, app is buggy when changing temp or time, I see a lot of communication errors that were not there before icon update. Now, app does not notify of WiFi disconnect, at all. Why not allow time input for hold times? Very annoying to scroll for hours of time when you could just dial in a time and be done. Is anybody out there?

Update
App runs better now. Smooth like before they “updated it”. Still would like ability to save certain schedules for different events. Pain to redo schedule when different needs arise. At a church setting, we have Bible School in summer, revival in fall, and other times when weekly schedule needs changed. If we could save these changed schedules, we could just call them back up into service and not have to manually edit these schedules. We have 5 of these thermostats within our church. No more stars until someone actually reads this and does something to enable this much needed feature.

I replaced another brand of wi-fi thermostat with this one after the original failed. I bought the Honeywell partly because of the reviews and partly because of the company reputation. It works, but I am a little disappointed at this point. The thermostat does not update the indoor temp properly or often enough so it gets cold in the house before it turns the furnace on and then it overruns the set temperature so it gets too hot inside before the furnace turns off. I thought it was a problem with the unit so I returned it and got another. No difference. I called the support number and got someone overseas who had no idea how to understand the problem or tell me how to fix it. In addition, the unit does not have a function to give me daily unit run times. On the plus side, it is easy to set up and the display is easy to read. I would give this unit 5 stars if it would work correctly and give me some idea of how much the furnace runs on a given day.

Update, one year later. The unit has settled in as far as holding temp goes, and I like the feature where it anticipates the heat time needed to meet the temp setting at a given time. Especially useful given that we reduce the house temp to 60 degrees overnight in winter. The unit senses temp drop during the night apparently and calculates the time needed to meet the warm up time in the morning. I would give it 5 stars but there is still no function to view actual run times.

The app works well. Every now and then it might lose connection to WiFi or require that we login. Requiring login is rare compared to how often it disconnects from WiFi and is unable to communicate with the thermostats. We’ve used the app for almost 10 years and always for at least 3 different thermostats at one time on our account. My biggest gripe is that the name of the thermostats are only listed on the first dashboard page. The screenshots on this app download option show the name of the location on the individual thermostat Home Screen and that’s not what’s actually in the app. The screenshots do not accurately reflect how the app looks and I am using the most recent version. The problem for me is if I select one of the thermostats so it takes me to the thermostat’s Home Screen to make changes I had better make my changes right away. If I’m distracted and have to come back to it, the Home Screen and none of the other screens within each individual thermostat has any info to let you know which thermostat you’re looking at. If I can’t recall which thermostat is open, I have to go back to the main dashboard screen that displays all of our thermostats and start again. This is not an issue if you only have a single thermostat. But for us who use it for multiple, this seems like it should be an easy common sense addition.