With Total Connect® Remote Services you may control and connect your home or business from anywhere, anytime, on any mobile device. Control and manage your security system and smart home devices including: garage doors, thermostats, lights, locks, video doorbell and cameras, and more. View live video, talk to people at the front door, use voice control and receive instant activity alerts on your most important events. We make it more convenient than ever for you to stay connected!
For more information visit https://www.honeywellhome.com/solution-safe-and-secure
Requirement: Compatible Honeywell Home security system with a subscription to Total Connect 2.0 Remote Services. Please contact your security professional for additional information.
· Arm or disarm the security system
· Unlock or lock doors
· Turn lights off or on
· Open or close the garage door
· Adjust thermostat temperature
· View live video and recorded clips
· See and talk to people at your front door
· Geofencing arming reminders
· Voice control options
· Secure fingerprint or face ID login
· Receive push notifications on events
· Create and run smart scenes
· Add or delete users
· Manual IP addresses can now be used when adding a SkyBell video doorbell
· Stability improvements.
We keep working on releasing new fixes and improvements. Stay tuned for upcoming updates. Still having issues? No problem!
Get help at https://totalconnect.helpshift.com/a/total-connect-2-0/
Ratings and Reviews
Usable, not fully user-friendly or accessible.
TC 2.0 has a host of helpful features. As a user of Voiceover screen-reader on Apple IOS, however, some of the buttons such as disarming and keypad are not labeled. In addition, I noticed the app shows a progress indicator after signing in, such that I am unable to arm the system from the app. This was not and issue with the previous version, but it seems to be now that I am unable to hear and activate the buttons for keypad, sensors, disarm, keypad. this happens randomly at some particular times. The progress indicator either keeps the app busy or masks the icons from voiceover speaking them also, in the my locations tab, it is somewhat difficult to determine via voice over whether the panel synch or user synch was complete. I thought this would resolve progress indicator, however it did not. other than that, the app is very helpful.
Developer Response ,
Thank you for rating of our Honeywell app. We appreciate the time you took to share your feedback and to give us the opportunity to make improvement for future products. We’ve shared your comments with our Engineering and Marketing teams. Thank you for helping us make the Honeywell better.
I had this system installed in my home a couple years ago. We have two tuxedo touch keypad’s, thermostat, 4 cameras, and automated front door deadbolt, water sensors connected to my sump pumps. We have a bunch of lights and outlets connected to the system through Z wave technology. I’ve never seen a better system out there that doesn’t rely on your Wi-Fi is this is using a cellular radio so even when all the power goes out in the area our home and still protected unlike some of these do it yourself Systems you see on TV. I would recommend this to anybody because it’s amazing even the garage doors connected to it. We have what’s called a seen set up called going to bed that we click one button and it will go and close the garage door if it isn’t already, lock the front door, shut off a bunch of the lights including the outdoor lights, lower the temperature on the thermostat and armoire system. You cannot get all those features in one app with these do it yourself commercials we see so if anybody wants a real security system that is really going to work in the event of an emergency I would go with this one. Even all of the smoke detectors and carbon monoxide detectors in the home are connected to it so I know when the middle of the night if something happens emergency help is on the way and all four of my kids and my wife are protected.
Extremely not happy customer
I have had the alarm system for abt 3 yrs now. The alarm part works fine. The camera they could never get to work.. could not connect to my Wifi for some reason. The first attempt to get a camera was abt a year ago, I believe.. they took the camera back down and took it with them.. due to not being able to connect camera to my WiFi. Mind u, my WiFi works perfectly fine with every other wireless product I have had.. so I thought I’d give it another try and called them back out to try to install another camera before I was to leave for out of state for 10 days.. I’m goin to cut to the chase.. once again they couldn’t connect to WiFi and blamed it on att.. so att gave me new router and said everything looked good and in working order. Tried to get a tech back before leaving for vaca and after 2 hrs on phone and climbing up and down ladder trying things the guy on the phone was having me try, I asked to speak with a supervisor.. They could not get tech there before I was to depart so I argued to let me out of contract so I could go elsewhere and they refused..and needless to say, myhouse was robbed and glass sliding door busted out while I was gone. Would have been nice to have a camera working.. I’m still contemplating taking my police report and suing them for the price to replace door ( which I obviously had to do immediately upon arriving home) and my stolen property.. I definitely would NOT recommend amp or total connect.
- Resideo Technologies, Inc.
- 196.3 MB
Requires iOS 11.0 and watchOS 3.0 or later. Compatible with iPhone, iPad, and iPod touch. Apple TV.
English, French, Portuguese, Spanish
- Age Rating
- © 2019 Resideo Technologies, Inc.
With Family Sharing set up, up to six family members can use this app.