Description

With an Alarm.com-enabled security system, you can monitor and control your home or business in real-time and from anywhere - from your iPhone, iPad, or your Apple Watch. Alarm.com’s interactive security, video monitoring, energy management, and home automation solutions give you instant awareness and remote control for the places you care about most.

With Apple Watch support, your home is always at your fingertips, and on your wrist. Glances let you quickly see home status, and through the watch app you can control your key devices and even view live video from your home.

Note: This app requires a compatible system and an interactive Alarm.com service plan. Feature availability varies based on system, equipment, and service plan. Visit www.alarm.com for more information.

Remote features:
• See what’s happening at your property
• Arm or disarm your security panel
• Watch live video and recorded clips from your security cameras
• Turn on or off lights
• Set the ideal temperature
• Lock or unlock doors
• View images of important activity captured by Alarm.com image sensors
• Search your complete system event history
• And much more!

With Alarm.com, you can also receive real-time email, text message, and push notifications for the specific events that matter to you. Beyond important emergency related events, you can also immediately know when:

• Your kids get home from school
• You left for work or vacation and forgot to arm your system
• The housekeeper arrives or leaves
• The garage door is left open
• The dog walker or cat sitter arrives
• There's flooding or a water leak in your basement
• Your children open your medicine or liquor cabinets
• Someone changes your thermostat settings
• Your security system is disarmed (and who disarmed it)
• Someone attempts to log into your account
• And much more!

What’s New

Version 4.10.4

• Minor enhancements / fixes

Ratings and Reviews

4.8 out of 5
11K Ratings

11K Ratings

Autumn Renee ,

Can only use when connected to home WiFi

I for some reason have to have my husband arm our house if I leave my driveway before doing so. Before I leave I sit in the driveway to set it which can be somewhat taxing if I’m running late or my baby is not happy to be in the car and always settles once the vehicle is moving. There was a period where the app wasn’t following any of my arming commands via my Apple Watch nor my iPhone, but now both work as long as I’m in the driveway. My husband has set it wherever though. I think I emailed customer support. I also have tried logging out and back in and deleting the app and re downloading but nothing has worked. When I did try to find help about this issue via the app and the site I could not find any information on how to fix it. It would be outrageously convenient to be able to arm it with my watch, but I’ll settle for some guidance on whether it only works via WiFi, one’s home network, or if I need to adjust another setting or account. This app is extremely efficient, however, which is very comforting having a baby, and yesterday the battery was low and it promptly informed me via text message and my husband, it did send me a whopping 15 texts which I didn’t think was necessary especially because I was in the home the entire time, but nonetheless I’d rather it send that many than none. So thanks for your service, a couple tweeks, broader access to troubleshooting, and I’d easily give it a 5 star rating.

Developer Response ,

Thank you for reaching out to us, Autumn, we can help! It sounds like the setting that allows the app to use cellular data has been toggled off somehow. This is easy to find though. Go to your phone settings, then scroll down until you find Alarm.com and select it. You should see a toggle for Cellular Data which needs to be toggled to the right for it to be active. If you email our team they can provide some details on why you received so many low battery messages along with tips for anything else you're curious about. Please contact us at Questions@Alarm.com, and if you include "iOS App Review" in the subject line, our support team will be able to prioritize your message.

MON 'LAY ,

Response to your request

I have never received a written instructions as to what to expect when various situations arise. For example if I set my alarm off accidentally when leaving later on I may receive a notice that my front door alarm had been bypassed. Bypassed, by who?
I have never received instructions as to what the procedure is or when I am away and the alarm goes off and you notify the police. Then you notify me. What happens when the situation is alleviate it. Should I let the police know that it was a false alarm. Should you notify the police? Who is responsible when in an alarm goes off and the police respond the next day 24 hours later. The city then bills the owner for services not provided. Should the owner or the Alarm Company rectify the situation? Lastly, we were promised a new thermostat with remote control which I never received. I complained about it nothing was ever done. Therefore you can see why I only gave your company three stars.
Sincerely, Richard Hopkins

Developer Response ,

Thank you for taking the time to reach out and provide your feedback and experience, Richard. We tried to locate your account so that we could reach out to you directly about this. If there is anything Alarm.com can do to help work with you and your security provider to resolve this situation, then please contact us and let us know. To clarify, Alarm.com is the software provider that provides the service that lets you remotely control and monitor your system remotely through our website and application. Your security dealer who installed and maintains your system is the one that should be providing details, documentation and instruction on how to use the system. One thing we can explain from your review is that when there is a sensor in any status that makes it unable to be armed, and the system goes into an armed state, then that sensor will generally be bypassed based on settings in your security panel. Some panels these settings can be changed and some cannot, but your security dealer will be able to provide direction on what your panel is able to do. Please reach out to us as soon as you are able to because we are not OK with you not being comfortable with the service as a whole. Email us at Questions@Alarm.com, and if you include "iOS App Review" in the subject line, our support team will be able to prioritize your message.

Tjj365 ,

Great but needs these features...

Great app, but i held a star back because a couple features are missing I feel should be there. The first is a panic button or being able to alert police, fire, or a medical emergency from the app itself. The other is being able to exclude sensors while arming my system. I can do either of these things from my alarm system panel, so I would expect to see them here. I kind of thought that’s where scenes would play a role for my second concern, but it doesn’t appear to work that way. Please let me know if I’ve missed these features somehow or I’d love to know if these features are coming later. I will gladly update my rating.

Thank you!

Developer Response ,

Thank you for taking the time to let us know what you are looking for from our service. We're always looking to add features and support for things our end users want. For the In App Panic, we can direct you to Alarm.com/Blog where you will find a story about our award winning Smart Signal feature. Once you know more about it you'll need to reach out to your security provider to let them know you are interested in having it added to your services. For the option to select which sensors to bypass while you are arming your system through our app, we can't make any promises except to pass this along to our engineers. Please keep in mind while we want to offer all the things our customers want, we are sometimes limited by the capabilities of the hardware. That said, if it's something we can do, we will try our best.

Information

Seller
Alarm.com
Size
187.1 MB
Category
Lifestyle
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch. Apple TV.

Languages

English, Dutch, French, Hebrew, Icelandic, Japanese, Norwegian Bokmål, Portuguese, Spanish, Swedish, Turkish

Age Rating
Rated 4+
Copyright
© 2017 Alarm.com Inc.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

You May Also Like