Greenhouse Recruiting 4+

As an ATS, Greenhouse has been far better than the previous systems I’ve used and, overall, the platform is extremely robust. However this makes the app that much more disappointing. While I can see candidates on a job the utility of the app pretty much stops there. Viewing LinkedIn doesn’t seem to work, resumes cannot be viewed natively and have to be downloaded, notes cannot be added, and stages cannot be changed — all of the things that I would have liked to be able to do from an app while looking through applicants.

Furthermore, as much as I would have liked to simply give direct feedback, there appears to be nowhere to do so on their website leaving me with nowhere else obvious to provide this feedback except in a review.

I downloaded this with the naive hope that I would have mobile access to my referral links (my company pays a bonus on referrals), but I found just a scant few features and that was definitely not one of them. I was able to look at some open applications and that’s about it. Really not a replacement for the website.

If you want to use your phone to move review new candidates in Greenhouse, you’re out of luck. The mobile site only allows you to look at upcoming interviews and scorecards. The app doesn’t allow you to see anything beyond the resume (entirely unhelpful for roles where a portfolio link was submitted) which you have to download to your phone to view. Is the candidate a match? Inappropriate for the role? Doesn’t matter because you can’t reject or move them forward without going to the desktop app. So what’s the point of the mobile app? Seems like you could check in on the status of further in the pipeline candidates, provided all you want to do is see where things are at.

This is hugely frustrating and frankly, confusing? It’s 2023 and this company just doesn’t support mobile use for its core functions.