Greenlots is a global provider of open standards-based technology solutions for EV networks and grid management. Our mobile app offers the latest features for EV drivers. Use your smart phone to access chargers, take advantage of full payment flexibility, and other features to better optimize charging sessions.
Map and search
Search and map charging stations across multiple charging networks
View real-time status and pricing
Mark station favorite for quick access
Flexible payment options: Prepaid or Pay per use.
Store your credit card on the app and use it for quick access to charge stations!
Mobile Access Control
Scan QR code or input the charging station ID, and start charging! No more RFID cards.
Start and stop charge
Add multiple credit cards
Check charging progress
View you charging history
Subscription plans for selected region
Fixed minor issues
Ratings and ReviewsSee All
Don’t use - it’s a rip off
I needed a charge so parked and downloaded the app and set it up. To start charging I declined the subscription program and pressed pay for one charge. Instead it immediately charged my credit card $25.
The machine had two cables but I only one screen to operate both - you need to press the green button or the blue button to operate either cable. So I started charging but before long the woman whose car was charging on the other cable came back and pressed the stop charging button, meaning to stop her own cable, but instead stopped mine.
The pricing structure is flat fee $5 plus a charge per kW. So if I had reinitiated a charge I would have been charged another $5. So I left in frustration.
My total fee was $7.99. So I called customer service and to their credit, a very helpful woman answered and said she’d put in a request to refund me. She also said people do complain about their pricing structure.
Terrible app and customer service
I’m forced to use Greenlots because it’s the 3rd party Portland General Electric choose to partner with for there chargers around town. PGE has the best program with unlimited charging for a flat monthly fee. If only they would contacted with a company that knows how to build a mobile app. App looks like they designed in 5 versions of iOS ago and have never updated it. I constantly get errors when trying to use the map to find stations. Some account management features are only available in the web version not in the mobile app. If you want to use NFC to activate charging your required to purchase a plastic card for 5.00 (mine won’t work and they cannot figure out why). How come Greenlots is not just using the iPhones built in NFC and Apple wallet feature like the other charging networks, no 5.00 card fee!!
Avoid! Scam alert.
I used $4.58 of electricity, thought I would be charged as the receipt. WRONG! I was charged $60 instead. I called the Greenlot outsourced customer service in Canada, they told me “in order to ensure sufficient amount to cover the bill, Greenlot charges the maximum amount that they can on the customer credit card and refunds the remainder back later”. What kind of practice is this? It was also a hassle to find trace the customer service number on google, they could just have include it in the app. The customer service was kind, comforting me by saying be rest assured because this happens all other customers too....
I will be deleting this app as I complete this review.
- Zeco Systems Inc
- 18.1 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, French, Thai, Traditional Chinese
- Age Rating
- © Zeco Systems Pte Ltd
With Family Sharing set up, up to six family members can use this app.