Grimaldi's Pizzeria Rewards 4+

I’ve used this app to order pizza about a dozen times. It usually works well, but can be buggy. Random error messages about bad responses from their servers, UI glitches when navigating menus/screens, every once in awhile it throws an error right when I actually submit my order so I have to call to confirm it actually went through. But the points/rewards system seems to work and track correctly. And the pizza is fully customizable, so it’s okay.

Unrelated to the app, but why is pricing the same for adding a topping to a full pizza vs half the pizza?? Should be half price for half topping.

My family loves Grimaldi's! We always buy a ton of gift cards during offers because it's out favorite pizza. What I hate about the app is one can not use gift cards to make purchases. I have all my e-gift cards and can never use them to pay for my order!!

It doesn’t matter if I order through Uber eats or DoorDash through the grimaldis app. No matter that I get the drivers that cannot read simple instructions. It says “please leave inside the front porch gate on top of delivery box”. Pretty simple instructions. Although this lady couldn’t even figure out how to get to the front gate. She called me twice. I opened the door and said just go 15ft to your left and there’s a big huge driveway entrance to the front door. Then she left the ice cold pizza on the ground. Lol. I mean I can’t make this stuff up. It’s been happening for almost a year. 👌🏻👌🏻. I will never order delivery again.