Halara 4+

Great clothes

I find that usually when I buy online the company has terrible clothes or terrible customer service or both. Halara has great clothes and their customer service support answers quickly and with a great resolution to the problem. I am overly pleased with them and have now placed multiple orders.
As far as returns go which for some people seems to be a issue - I found that their response was very reasonable. They ask for a lot of photos but this is all part of shopping online. You can’t go to the store give back the item and show them why you are returning or exchanging. So this company like many others online ask to see the item and tags and bag it comes in so they know you aren’t wearing it and just saying you want the return. It took me about 2-3 min to apply for my return . They answered me in the same day and I was very happy with the response . Great company great prices the clothes are all made well and fabrics are so soft and wash easily and well . They hold their shape and the sizes are true to size. Also the variety of colors is awesome.

Great Experience Every Time

I feel like I buy a couple more items every month on the app. The workout clothing is so soft, durable and very affordable. I work early mornings at Trader Joe’s unloading trucks and stocking shelves- I feel like every day I’m in my Halara pants or always wearing their cropped workout tops as a bra. The sizing seems pretty legit but I know for bras I need a size XL for sport tops even though I’m a scrawny white girl- I got some Nordic ribs or something! But size charts are legit. Shipping is fast for China, I’m not the biggest fan of it being Chinese but these days it’s just as good if not better than US products. I refer my friends and coworkers all day every day!

Eh

The app itself has issues. Every time you open the app, you are greeted with a 5 second ad for whatever product they want to push on you. The returns system is strange and sometimes broken. You must take a photo of the product in the original packaging. I’m fine with that, but it becomes a problem when you want to return multiple items and the photos will only upload to one item.

As for the store, I’m disappointed with that too. I ordered some shorts and joggers. The joggers I bought did not look anything like the photo. They were a different shade of blue and were more like baggy leggings than joggers. I am now returning them. The only problem I have is that there are not free return shipping. The other shorts I am returning simply don’t fit right on me, so I’m ok with paying for return shipping. However, for the joggers, it feels a little wrong to ask me to pay for return shipping when they don’t look anything like the photo.

Overall, I wouldn’t recommend it. It isn’t exactly a scam, but it feels scammy. If you want cheap clothes, I would honestly try the SHEIN lottery. Sometimes the quality is far below HALARA, but sometimes it is on par. At least SHEIN gives you free return shipping.

Developer Response ,

Hi there, we aim for everyone to have a smooth, safe and hassle-free shopping experience, so we will review your feedback and learn more about what happened. Thanks a lot for bringing this to our attention!