Hanover Mobile 4+
The Hanover Insurance Group
Designed for iPad
-
- Free
Screenshots
Description
Manage your Hanover account from the palm of your hand. With Hanover Mobile, you can view important policy information, pay your bill, report a claim, and much more. Just sign in with your My Hanover Policy account, or create a new account directly within the app.
With Hanover Mobile, you'll have access to:
Policy information – view policy number, effective dates, and more
Billing – view billing statements, easily pay your bill within the app and sign up for paperless billing
Report a claim —File personal lines and commercial lines claims and view status of open claims
Contact information
• Get in touch with your insurance agent by phone or email
• Call our customer service representatives
Easily manage your account
• Log in with fingerprint or face id
• Update your profile and contact info
…and much more.
We would love to hear from you. If you have feedback, questions, or suggestions for the app, please email us at MobileSupport@hanover.com. If you need help with a policy or a claim, please contact your independent agent or call 800-853-7536.
All use of the Hanover Mobile app is subject to the Hanover End User License Agreement https://www.hanover.com/mobile/eula.html.
What’s New
Version 7.0
- Minor enhancements and bug fixes
Ratings and Reviews
Useful if it loads
This app is ridiculous in that it only loads half the time … wasting my time and putting me in a difficult position if I need the info stored on it quickly.
I’ve even been on the phone with customer service and asked for information to be emailed only to find it on the app that I couldn’t open later.
Also, when they did email a copy of my declaration page they sent in a pdf that I wasn’t able to open on my iPhone ( not an ancient model either )
Updated: Service Unavailable Error
Update: I downloaded the recent update. No change. The issue I believe, is that this app will NOT work while using a VPN. Ridiculous! Please address this! This is a MOBILE app -meaning it’s used on public WiFi. A mobile app must work with a VPN or it’s useless to me and will be deleted. Even my banking apps work with a VPN.
I haven’t been able to login to this app for months and months. It stopped using Touch ID and now I have to type the pw in every time. But it never gets past that screen and always gives the service unavailable error after spinning for several minutes. Hellooooo? Anyone at Hanover around?
Many app glitches
The app as a whole is great. However, it has way too many glitches. The Face ID does not work when trying to log in even though the toggle option is there. Once you manually log in the page buffers for way to long only to say there was an error try again later. Then after 3 attempts to get in it finally lets you in.
App Privacy
The developer, The Hanover Insurance Group, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- The Hanover Insurance Company
- Size
- 34.5 MB
- Category
- Finance
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPad
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © The Hanover Insurance Group
- Price
- Free