HCA Inspire 4+

This new update totally stinks- it is much harder to see my schedule when looking at the calendar view. When the app had the scheduled shifts in orange, it was much easier to see when I worked, now, it shows which days I requested off and which days I work- I don’t need to see which days I requested off, I just want to know when I work. Also, the new update- I cannot see everyone who works the same shift as me. The charge nurses come in at 6pm and I come in at 7pm, so since the charge nurse has a “different” schedule than me, it doesn’t show whose charging, it just shows who else comes in at the same time I do. All I want is to be able to see when I work, who I work with (all people scheduled at night/day, not just people with the same exact shift start time as me), and who works on days/shifts I don’t work so I can see how short staffed we are to make picking up shifts easier. I do not need to be able to pick up shifts on the app because the manager of the floor needs us to get it approved through them anyways. The “shifts needed” is not helpful whatsoever because it might show that 2 shifts are needed but they are for PCTs not RNs. Just show us what days we work (with easy readability), who we work with (all team members working during the night/day, not just people with the same exact start time), and who works on day shift/night shift on the days we don’t work. Please and thank you!

Thank you for sharing your concerns. We are taking design feedback into consideration and are also working to resolve an identified issue with shift members. For a future release we plan to add a department calendar view, which should address part of your request. Please contact us at HCAInspire@HCAHealthcare.com if we can assist in the meantime. Thank you.

I do not understand why corporate is really pushing this app… it does not work like it is supposed to. I am not in nursing, but still a part of the health care team at my hospital. Nonetheless, I cannot view my schedule, ANY SCHEDULE, for that matter. I can simply read posts and see pictures. It was not like this one n the beginning—something changed, and not for the better! After reaching out for help, I was contacted by someone and told they had been working on things; he instructed me to delete the app and download it again, which I did… NOTHING HAS CHANGED FOR ME—still no shift calendar, not able to put in PTO requests or look at possible shift trades. Will delete permanently and continue to work off paper shift schedules.

Betsey, thank you for taking the time to leave a review. We apologize for the issues you are having and that your previous support experience was not satisfactory. Someone from our product team has reached out to you via internal email to discuss further.

After spending sometime reviewing all features within the app, I don’t understand why there are so many low reviews from people who cannot access. This app is amazing, I can check on my schedule, block my PTO days and have a better understanding of my working hours at any time with the click of a button. I been a nurse for over 15 years and this is the first time I been offered a tool that can help me at work at the tip of my hands. IGNORE the comments from those who can’t access it yet, cause they don’t know what their missing once your able to get in and play with this tool. Thank you for your efforts, and stay safe everyone!

Thank you very much for this feedback. We are glad you are enjoying HCA Inspire. Thank you for all you do.